Dell PP32LB, P168C, PP32LA Error Messages, T a Error The hard drive cannot read the data

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Code

Description

Suggested Remedy

(repetitive

 

 

short beeps)

 

 

 

 

 

6

Video BIOS Test

Contact Dell.

 

Failure

 

7

CPU cache test

Contact Dell.

 

failure

 

 

 

 

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A U X I L I A R Y D E V I C E F A I L U R E The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. See your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 61).

B A D C O M M A N D O R F I L E N A M E Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

C A C H E D I S A B L E D D U E T O F A I L U R E The primary cache internal to the microprocessor has failed. Contact Dell (see "Contacting Dell" on page 61).

CD D R I V E C O N T R O L L E R F A I L U R E The CD drive does not respond to commands from the computer.

D A T A E R R O R The hard drive cannot read the data.

D E C R E A S I N G A V A I L A B L E M E M O R Y One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.

D I S K C: F A I L E D I N I T I A L I Z A T I O N The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).

D R I V E N O T R E A D Y The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information.

Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents Front View About Your ComputerKeyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Quick Setup Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Under Network and Internet, click Connect to the InternetNext To copy data from the old computerTo transfer data to the new computer To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Power Lights TroubleshootingTools Beep CodesCode Description Suggested Remedy Repetitive T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall Drive and try again System MessagesTroubleshooting Software and Hardware Problems Fix a Problem section, click Hardware Troubleshooter Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Click Start→Help and SupportTroubleshooting Follow these tips when troubleshooting your computer Troubleshooting TipsPower Problems Memory Problems Computer does not start up Lockups and Software ProblemsProgram crashes repeatedly Dell Support Utility Dell Technical Update ServiceTroubleshooting Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Properties→Device ManagerReturning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesProperties Click the Drivers tab→Roll Back Driver Click Start→My Computer→Properties→Hardware→Device ManagerAt the Welcome Dell System Owner screen, click Next Restoring Your Operating System Using Microsoft Windows System RestoreYou can restore your operating system in the following ways Undoing the Last System Restore Starting System RestoreDell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreClick Undo my last restoration and click Next Select Repair Your ComputerClick Dell Factory Image Restore Using the Operating System MediaReinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Express Service CodeIndex Index Index