Dell P168C, PP32LA, PP32LB specifications Do not use these characters in filenames

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E R R O R R E A D I N G PCMCIA C A R D The computer cannot identify the ExpressCard. Reinsert the card or try another card. See your Service Manual at support.dell.com for more information.

E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D The amount of memory recorded in

nonvolatile memory (NVRAM) does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting Dell" on page 61).

T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E The file

that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ <

>Do not use these characters in filenames.

G A T E A20 F A I L U R E A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.

G E N E R A L F A I L U R E The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.

H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R The computer cannot identify the

drive type. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).

H A R D - D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond

to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).

H A R D - D I S K D R I V E F A I L U R E The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).

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Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents About Your Computer Front ViewKeyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Click Start→Internet Explorer→Connect to the InternetMicrosoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Operating System Under Network and Internet, click Connect to the InternetTo copy data from the old computer To transfer data to the new computerNext To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Tools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall System Messages Drive and try againTroubleshooting Software and Hardware Problems Starting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsFix a Problem section, click Hardware Troubleshooter Click Start→Help and SupportTroubleshooting Troubleshooting Tips Power ProblemsFollow these tips when troubleshooting your computer Memory Problems Lockups and Software Problems Computer does not start upProgram crashes repeatedly Dell Technical Update Service Dell Support UtilityTroubleshooting Troubleshooting Identifying Drivers Reinstalling SoftwareDrivers Click Properties→Device ManagerProperties Click the Drivers tab→Roll Back Driver Reinstalling Drivers and UtilitiesReturning to a Previous Device Driver Version Click Start→My Computer→Properties→Hardware→Device ManagerAt the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore You can restore your operating system in the following waysRestoring Your Operating System Starting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Using Dell Factory Image RestoreDell Factory Image Restore Windows Vista Only Select Repair Your ComputerUsing the Operating System Media Click Dell Factory Image RestoreReinstalling Software Finding Information Dell Technology Guide About your operating system Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Express Service Code IndexIndex Index Index