Dell PP32LA Reinstalling Drivers and Utilities, Returning to a Previous Device Driver Version

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Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Returning to a Previous Device Driver Version

Windows Vista:

1Click the Windows Vista Start button , and right-click Computer.

2Click Properties→Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click

Properties.

4Click the Drivers tab→Roll Back Driver.

Windows XP:

1Click Start→My Computer→Properties→Hardware→Device Manager.

2Right-click the device for which the new driver was installed and click

Properties.

3Click the Drivers tab→Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 48) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 48) does not resolve the problem, reinstall the driver from your Drivers and Utilities media.

1With the Windows desktop displayed, insert your Drivers and Utilities media.

If this is your first time to use the Drivers and Utilities media, go togo to step 2. If not, go to step 5.

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Reinstalling Software

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents About Your Computer Front ViewKeyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Click Start→Internet Explorer→Connect to the InternetMicrosoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Operating System Under Network and Internet, click Connect to the InternetTo transfer data to the new computer To copy data from the old computerNext To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Tools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall System Messages Drive and try againTroubleshooting Software and Hardware Problems Starting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsFix a Problem section, click Hardware Troubleshooter Click Start→Help and SupportTroubleshooting Power Problems Troubleshooting TipsFollow these tips when troubleshooting your computer Memory Problems Lockups and Software Problems Computer does not start upProgram crashes repeatedly Dell Technical Update Service Dell Support UtilityTroubleshooting Troubleshooting Identifying Drivers Reinstalling SoftwareDrivers Click Properties→Device ManagerProperties Click the Drivers tab→Roll Back Driver Reinstalling Drivers and UtilitiesReturning to a Previous Device Driver Version Click Start→My Computer→Properties→Hardware→Device ManagerAt the Welcome Dell System Owner screen, click Next You can restore your operating system in the following ways Using Microsoft Windows System RestoreRestoring Your Operating System Starting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Using Dell Factory Image RestoreDell Factory Image Restore Windows Vista Only Select Repair Your ComputerUsing the Operating System Media Click Dell Factory Image RestoreReinstalling Software Finding Information Dell Technology Guide About your operating system Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Express Service Code IndexIndex Index Index