Dell M630 owner manual Troubleshooting your system

Page 5

rSPI card (optional)

61

Removing the rSPI card

61

Installing the rSPI card

62

SD vFlash card

62

Replacing the SD vFlash card

62

Network Daughter Card

63

Removing the Network Daughter Card

63

Installing the Network Daughter Card

65

Processors

65

Removing a processor

66

Installing a processor

69

Hard drives/SSDs

72

Hard-drive/SSD bay numbering

72

Hard drive/SSD installation guidelines

72

Removing a hard drive/SSD

73

Installing a hard drive/SSD

74

Removing a hard-drive/SSD blank

74

Installing a hard-drive/SSD blank

76

Shutdown procedure for servicing a hard drive/SSD

76

Configuring the boot drive

76

Removing a 2.5 inch hard drive/SSD from a 2.5 inch hard-drive/SSD carrier

76

Installing a 2.5 inch hard drive/SSD in a 2.5 inch hard-drive/SSD carrier

77

Removing a 1.8 inch SSD from a 1.8 inch SSD carrier

78

Installing a 1.8 inch SSD in a 1.8 inch SSD carrier

79

Removing the hard-drive/SSD cage

79

Installing the hard-drive/SSD cage

81

Hard-drive/SSD backplane

81

Removing the hard-drive/SSD backplane

81

Installing the hard-drive/SSD backplane

84

System board

84

Removing the system board

84

Installing the system board

87

Trusted Platform Module

89

NVRAM backup battery

91

Replacing the NVRAM backup battery

91

Storage controller card/PCIe extender card

93

Removing the PCIe extender/storage controller card

93

Installing the PCIe extender/storage controller card

95

5 Troubleshooting your system

96

Safety first—for you and your system

96

Troubleshooting System Memory

96

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Contents Dell PowerEdge M630 Page Contents Installing and removing blade components Troubleshooting your system Technical specifications 107 Getting help 112 Using System Diagnostics 102Jumpers and connectors 104 About your system Front-panel features and indicatorsHard-drive/SSD indicator patterns Using USB diskette or USB DVD/CD drivesHard-drive/SSD indicators IDRAC Direct LED indicator codesIDRAC Direct LED indicator Documentation matrix Quick Resource Locator Setting up and configuring the iDRAC IP address Setting up your systemLogging in to iDRAC Installing the operating system Page Navigation keys About System SetupSystem Bios screen Entering System SetupSystem Setup Main Menu System Memory screen System Information screenATS Processor Settings screenSata Settings screen Post Page Network Settings screen Boot Settings screenIntegrated Devices screen 4GB Serial Communication screenC1E System Profile Settings screenSystem Security Settings screen Secure Boot Custom Policy Settings screen Miscellaneous Settings screen About Dell Lifecycle Controller Changing the boot order About Boot ManagerEntering Boot Manager Boot Manager main menuAssigning a system and/or setup password Choosing the system boot modeUsing your system password to secure your system Embedded systems management Operating with a setup password enabledIDRAC Settings utility Entering the iDRAC Settings utility Recommended tools Safety instructionsBefore working inside your system After working inside your systemRemoving the blade Removing and installing a bladeBlade cover O connector cover Removing or installing the blade Installing a bladeRemoving the system cover Removing and installing the system coverInstalling the system cover Inside the blade Inside the bladeRemoving the cooling shroud Cooling shroudRemoving a processor/DIMM blank Installing the cooling shroudProcessor/DIMM blank Removing and installing a processor/DIMM blank Installing a processor/DIMM blankLrdimm System memoryProcessor General memory module installation guidelines Advanced ECC Lockstep Mode-specific guidelinesSample memory configurations Memory configurations two processors Removing memory modules Removing the memory module Installing memory modulesModule mezzanine cards Mezzanine card installation guidelinesRemoving the mezzanine card Removing and installing the mezzanine cardIdsdm card optional Installing the mezzanine cardReplacing an SD card Replacing an SD card Internal USB keyReplacing the internal USB key Removing the Idsdm card Removing and installing the Idsdm cardInstalling the Idsdm card Removing the rSPI card RSPI card optionalReplacing the SD vFlash card Installing the rSPI cardSD vFlash card Removing the Network Daughter Card Network Daughter CardNDC Processors Installing the Network Daughter CardRemoving a processor Installing and removing a heat sink Processor shield opening and closing lever sequence Installing and removing a processor Installing a processorPage Applying thermal grease on the top of the processor Hard-drive/SSD bay numbering Hard drive/SSD installation guidelinesHard drives/SSDs Removing a hard drive/SSD Removing and installing a hard drive/SSDRemoving a hard-drive/SSD blank Installing a hard drive/SSDHard-drive/SSD blank Release latch Installing a hard-drive/SSD blank Hard drive/SSD Removing a 1.8 inch SSD from a 1.8 inch SSD carrier Removing the hard-drive/SSD cage Installing a 1.8 inch SSD in a 1.8 inch SSD carrierHard-drive/SSD cage Screw Guide pin Removing the hard-drive/SSD backplane Installing the hard-drive/SSD cageHard-drive/SSD backplane Page Removing and installing the 1.8 inch x4 SSD backplane Removing the system board Installing the hard-drive/SSD backplaneSystem board Page Hex nut screw System board Screw Installing the system board Restoring the Service Tag using Easy Restore Trusted Platform Module Entering the system Service Tag using System SetupRe-enabling the TPM for BitLocker users Replacing the Nvram backup battery Nvram backup batteryReplacing the Nvram backup battery Removing the PCIe extender/storage controller card Storage controller card/PCIe extender cardPage Installing the PCIe extender/storage controller card Troubleshooting your system Troubleshooting hard drives Troubleshooting USB devices Troubleshooting Solid State DrivesTroubleshooting processors Troubleshooting an internal SD cardTroubleshooting the Nvram backup battery Troubleshooting the blade system boardAlert messages Diagnostic messagesSystem messages Running the Embedded System Diagnostics Dell Embedded System DiagnosticsWhen to use the Embedded System Diagnostics System diagnostic controls Running embedded system diagnostics from an external mediaSystem board jumper settings Jumpers and connectorsCPU1 System board connectorsDisabling a forgotten password Technical specifications USB Per ISO 14644-1 with a 95% upper confidence 110 Enclosure can be installed with blade Documentation feedback Locating your system Service TagContacting Dell 113