What Are You Looking For? | Find It Here |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, online courses, frequently | NOTE: Select your region or business segment to view the |
asked questions | appropriate support site. |
•Community — Online discussion with other Dell customers
•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
•Customer Care — Contact information, service call and order status, warranty, and repair information
•Service and support — Service call status and support history, service contract, online discussions with technical support
•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
•Downloads — Certified drivers, patches, and software updates
• Notebook System Software (NSS) — If you reinstall | To download Notebook System Software: | |||
the operating system for your computer, you should | 1 | Go to support.dell.com, select your region or business | ||
also reinstall the NSS utility. NSS provides critical |
| segment, and enter your Service Tag. | ||
updates for your operating system and support for | 2 | Select Drivers & Downloads and click Go. | ||
Dell™ | ||||
processors, optical drives, and USB devices. NSS is | 3 | Click your operating system and search for the keyword | ||
| Notebook System Software. | |||
necessary for correct operation of your Dell computer. |
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NOTE: The support.dell.com user interface may vary | ||||
The software automatically detects your computer and | ||||
operating system and installs the updates appropriate | depending on your selections. | |||
for your configuration. |
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• Software upgrades and troubleshooting hints — | Dell Support Utility | |||
Frequently asked questions, hot topics, and general | The Dell Support Utility is an automated upgrade and | |||
health of your computing environment | ||||
notification system installed on your computer. This | ||||
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| support provides | |||
| computing environment, software updates, and relevant | |||
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| from the | icon in the taskbar. For more information, | ||
| see your User’s Guide. | |||
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• How to use Windows XP | Windows Help and Support Center | |||
• How to work with programs and files | 1 | Click Start→ Help and Support. | ||
• How to personalize my desktop | 2 | Type a word or phrase that describes your problem and | ||
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| click the arrow icon. | ||
| 3 | Click the topic that describes your problem. | ||
| 4 | Follow the instructions on the screen. |
Quick Reference Guide
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