Dell A940 How long does this limited warranty last?, What do I do if I need warranty service?

Page 85

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers:

U.S. Only

 

 

Technical Support

1-800-624-9896

 

 

Customer Service

1-800-624-9897

 

 

Individual Home Consumers who purchased through

 

an Employee Purchase Program:

 

 

 

Technical Support and Customer Service

1-800-822-8965

 

 

Home and Small Business Commercial Customers:

 

 

 

Technical Support and Customer Service

1-800-456-3355

 

 

Medium, Large, or Global Commercial Customers,

 

Healthcare Customers, and Value Added Resellers

 

(VARs):

 

 

 

Technical Support and Customer Service

1-877-459-7298

 

 

Government and Education Customers:

 

 

 

Technical Support and Customer Service

1-877-459-7298

 

 

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

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Contents Dell AIO Printer A940 Page Finding information Refer to When you need help withUSB cable Understanding the All-In-One partsUse When you want to Accessing your User’s Guide Finding your Express Service Code and Tag numberUnited States Government Restricted Rights Safety information Contents Maintenance Troubleshooting Xii Contents Learning about your printer Page Understanding the operator panel Cancel PowerCopy Quality BlackOperator panel menus Photo Options menus Understanding the printer software Accessing the Dell All-In-One CenterAccessing Print Properties Using the Dell Photo Editor From this tab You can Using the Dell Printer Solution CenterProgress Understanding the paper type sensorClick OK To permanently turn it off Using your printer Loading paper Greeting cards, index EnvelopesCards, postcards, or Photo cardsUsing your printer Placing your document on the scanner glass Printing photos PrintingSharing printers Click Start → Settings → Printer Print a poster Print repeating imagesUsing the printer software Print a banner Personalize fabric with pictures Print mirror images and iron-on transfersCopying Click See More Copy SettingsCopying photos Press Number of Copies repeatedlyPress Number of Copies if making Make color copiesColor Document Scanning Click See More Scan SettingsScanning photos Press Select SoftwareScan a photograph and e-mail it to a friend Enlarging or reducing imagesReduce/Enlarge Enlarge or reduce an imageScan multiple pages or images Use Optical Character RecognitionEditing scanned images Using special scan featuresInstalling Bvrp fax software Using Bvrp fax softwareFaxing Configuring Bvrp fax software Sending a multiple-page fax with Bvrp Sending a one-page fax with BvrpInstalling Fax Console Using Fax ConsoleReceiving faxes with Bvrp Viewing your faxes in BvrpSending a one-page fax with Fax Console Configuring Fax ConsoleSending a multiple-page fax with Fax Console Viewing faxes with Fax Console Receiving faxes with Fax ConsoleFax troubleshooting I n t e n a n c e Ordering supplies Replacing the ink cartridges Maintenance Aligning the ink cartridges After installing cartridgesCleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g General troubleshooting Setup troubleshootingEnvelopes do not feed properly Paper misfeeds or multiple sheets feedDocument does not print Copy quality is unsatisfactory Printer or scanner is not communicating with computerIf your document is too light or too dark Click Display Advanced Copy Settings You receive an error message More troubleshootingPaper Jam message Ink Low message Cover Open messagePaper Out message Cartridge Error messagesUnlock Scanner message Check the table below for specific instructions Other error messages Other help sources Uninstall and reinstall the printer softwareRegulator y Notices Regulator y Notices Japan Vcci Energy Star P e n d i Contacting Dell Bolivia Belgium Brussels Website support.euro.dell.comBrazil British Virgin IslandsFinland Helsinki Website support.euro.dell.com Denmark CopenhagenHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.comGrenada Greece Website support.euro.dell.comGuyana IndiaJamaica Italy Milan Website support.euro.dell.comLatin America Luxembourg Website support.euro.dell.comNetherlands Antilles MexicoNetherlands Amsterdam Website support.euro.dell.com Poland Warsaw Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPortugal Website support.euro.dell.com Puerto RicoSingapore Singapore St. Vincent and the GrenadinesSpain Madrid Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comBracknell Website support.euro.dell.com Business A. Austin, TexasVirgin Islands VenezuelaWhat is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? How will you fix my product? What if I purchased a service contract?What do I do if I am not satisfied? Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What is not covered by this limited warranty? Consumers What do I do if I am not satisfied? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsReturn Policy GuaranteeExclusions Making a ClaimDell Computer de Colombia Corporation Appendix Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty General Government Restricted RightsD ex Index Index Index
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