Dell A940 manual What do I do if I am not satisfied?

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w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT,

TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising

from or relating to this limited warranty, its interpretation, or the breach, termination or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY

AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com/, or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell’s website:

•For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

•For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

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Contents Dell AIO Printer A940 Page Refer to When you need help with Finding informationUnderstanding the All-In-One parts USB cableUse When you want to Finding your Express Service Code and Tag number Accessing your User’s GuideUnited States Government Restricted Rights Safety information Contents Maintenance Troubleshooting Xii Contents Learning about your printer Page Understanding the operator panel Copy Quality PowerCancel BlackOperator panel menus Photo Options menus Accessing the Dell All-In-One Center Understanding the printer softwareAccessing Print Properties Using the Dell Photo Editor Using the Dell Printer Solution Center From this tab You canUnderstanding the paper type sensor ProgressClick OK To permanently turn it off Using your printer Loading paper Cards, postcards, or EnvelopesGreeting cards, index Photo cardsUsing your printer Placing your document on the scanner glass Printing Printing photosSharing printers Click Start → Settings → Printer Print repeating images Print a posterUsing the printer software Print a banner Print mirror images and iron-on transfers Personalize fabric with picturesCopying photos Click See More Copy SettingsCopying Press Number of Copies repeatedlyMake color copies Press Number of Copies if makingColor Document Scanning photos Click See More Scan SettingsScanning Press Select SoftwareReduce/Enlarge Enlarging or reducing imagesScan a photograph and e-mail it to a friend Enlarge or reduce an imageUse Optical Character Recognition Scan multiple pages or imagesUsing special scan features Editing scanned imagesUsing Bvrp fax software Installing Bvrp fax softwareFaxing Configuring Bvrp fax software Sending a one-page fax with Bvrp Sending a multiple-page fax with BvrpReceiving faxes with Bvrp Using Fax ConsoleInstalling Fax Console Viewing your faxes in BvrpConfiguring Fax Console Sending a one-page fax with Fax ConsoleSending a multiple-page fax with Fax Console Receiving faxes with Fax Console Viewing faxes with Fax ConsoleFax troubleshooting I n t e n a n c e Ordering supplies Replacing the ink cartridges Maintenance After installing cartridges Aligning the ink cartridgesCleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Setup troubleshooting General troubleshootingPaper misfeeds or multiple sheets feed Envelopes do not feed properlyDocument does not print Printer or scanner is not communicating with computer Copy quality is unsatisfactoryIf your document is too light or too dark Click Display Advanced Copy Settings More troubleshooting You receive an error messagePaper Jam message Cover Open message Ink Low messageCartridge Error messages Paper Out messageUnlock Scanner message Check the table below for specific instructions Other error messages Uninstall and reinstall the printer software Other help sourcesRegulator y Notices Regulator y Notices Japan Vcci Energy Star P e n d i Contacting Dell Brazil Belgium Brussels Website support.euro.dell.comBolivia British Virgin IslandsDenmark Copenhagen Finland Helsinki Website support.euro.dell.comCorporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.comGuyana Greece Website support.euro.dell.comGrenada IndiaLatin America Italy Milan Website support.euro.dell.comJamaica Luxembourg Website support.euro.dell.comMexico Netherlands AntillesNetherlands Amsterdam Website support.euro.dell.com Portugal Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPoland Warsaw Website support.euro.dell.com Puerto RicoSt. Vincent and the Grenadines Singapore SingaporeSpain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comBracknell Website support.euro.dell.com Virgin Islands A. Austin, TexasBusiness VenezuelaWhat is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? What if I purchased a service contract? How will you fix my product?What do I do if I am not satisfied? May I transfer the limited warranty? Total Satisfaction Return Policy U.S. OnlyWhat is not covered by this limited warranty? Consumers What do I do if I am not satisfied? Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Dell-Branded Peripheral ProductsExclusions GuaranteeReturn Policy Making a ClaimDell Computer de Colombia Corporation Appendix Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty Government Restricted Rights GeneralD ex Index Index Index
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