Craden Peripherals
Official Manual for Craden Printers: User Guide for Model DP8
Troubleshooting
Document Characteristics
Install
Diagnostic Flowchart
Interface Signals & Cables
Error Conditions Document Jam
Maintenance
Configuration
Symptom Condition Remedy
Command Summary
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Contents
Airport HIGHWAY, PENNSAUKEN, NJ
R I P H E R a L S R P O R a T I O N
Revision
ALL
Record of Changes
Pages Affected
Operation
DP8 & DP9 Technical Manual Table of Contents
Theory of Operation
Maintenance
Major Assembly Illustrations & Parts Lists
Troubleshooting
Recommended Spare Parts Recommended Service Tools
Environment & Standards
Document Characteristics
Physical Characteristics
Interface
Installation Procedure
Operation Ribbon Cartridge Loading
Reshipment
Keypad & Display Panel
Keypad Operation
Display Operation
Document Insertion
Configuration
Configuration Category Press
Remarks
Printer Parameters
Display
Display Remarks
Communication Parameters
Override Parameters
Diagnostics Power Up Diagnostics
Service Parameters
Self Test
Enhanced Diagnostics
Error Conditions Document Jam
Carriage Fault
Ascii
Command Summary
Hex Command
Programming
ESC R
ESC H
ESC K
ESC L
Print Commands
Stops double height print
DC3
Low Density Graphics Commands
High Density Graphics Commands
Display Commands
DP XE DJ KB BZ BA
Configuration Commands
Status and Keypad Commands
Drivers
Installing Craden Drivers on Windows 95 or
Ascii
Meaning
Using Printer Resident Device Fonts
Installing Craden Drivers on Windows NT, 2000 or XP
Installing Craden USB Drivers on Windows NT, 2000 or XP
Input Buffer Operation
Writing to the Printer LCD Display
Interfacing
Funct
Problem Solving
Interface Signals & Cables
Pin Signal Description
Printer Pin PC-25 Pin PC-9 Pin Signal
No Printing or Light Printing
Carriage Fault or No Carriage Motion
Rollers Run at Power-Up or After Document Ejected
No Document Motion
Theory of Operation Overview
Carriage Drive Assembly
Document Drive Assembly
Switching Power Supply
Stepper Motor Drivers
Keypad/Display Assembly
Main Printed Circuit Board
Microprocessor System
Phase a I0A I1A Phase B I0B I1B Current
U20 15 a
Stepper Motor Drive Circuit
Character Printing
Keypad and Display Refer to Schematic #72135
Printhead Drivers
Sensors
Printhead Drive Circuit
I L
Sensor Cleaning
Maintenance
Lubrication and Cleaning 5.1.1 Lubrication
Document Feed Roller Cleaning
Harsh, abrasive cleaners
Printhead Cleaning
Document Print Area Cleaning
Cabinet Exterior Cleaning
Electrical Adjustments
Service Parameter SET-UP Procedure
Mechanical Adjustments 5.4.1 Printhead Gap
Ribbon Shield Removal / Replacement
Ribbon Shield Face Inspection
Rear Document Roller Spring Force
Carriage Drive Belt Tension
Document Drive Belt Tension
Carriage Shaft Cam and Shaft Rack
Auto Alignment Gate Height
Auto Alignment Gate Ramp
Cabinet
Replacement Procedures
Front Document Roller Spring Force
Auto Alignment Skew Sensor Calibration
Display
Power Supply PCB
Sensor PCB
Keypad
Document Drive Belt
Document Motor
Printhead
Carriage Drive Belt
Defective Keypad
Troubleshooting
Basic Troubleshooting Procedure
No Display
No Carriage Motion
Defective Sensor
No Document Motion
Print Quality
Symptom Condition Remedy
No Print or Light Print
Interface Inoperative
Missing Dots
Erratic Document Feed or Mispositioning
Erratic Character Spacing or False Document Jams
Use this flow chart to assist in troubleshooting
Diagnostic Flowchart
Description PART#
Recommended Service Tools
Recommended Spare Parts
Printer Diagram
All assemblies not ending in X are used both on DP8 and DP9
DP8 & DP9 Assembly Tree
DWG REV. C
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