Craden Peripherals
DP8
technical manual
Troubleshooting
Document Characteristics
Install
Diagnostic Flowchart
Interface Signals & Cables
Error Conditions Document Jam
Maintenance
Configuration
Symptom Condition Remedy
Command Summary
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Contents
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R I P H E R a L S R P O R a T I O N
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DP8 & DP9 Technical Manual Table of Contents
Operation
Maintenance
Theory of Operation
Major Assembly Illustrations & Parts Lists
Troubleshooting
Recommended Spare Parts Recommended Service Tools
Document Characteristics
Physical Characteristics
Interface
Environment & Standards
Installation Procedure
Reshipment
Operation Ribbon Cartridge Loading
Keypad & Display Panel
Keypad Operation
Display Operation
Document Insertion
Configuration
Configuration Category Press
Remarks
Printer Parameters
Display
Display Remarks
Communication Parameters
Override Parameters
Service Parameters
Diagnostics Power Up Diagnostics
Enhanced Diagnostics
Error Conditions Document Jam
Carriage Fault
Self Test
Command Summary
Hex Command
Programming
Ascii
ESC H
ESC K
ESC L
ESC R
Print Commands
Stops double height print
Low Density Graphics Commands
High Density Graphics Commands
Display Commands
DC3
DP XE DJ KB BZ BA
Configuration Commands
Status and Keypad Commands
Installing Craden Drivers on Windows 95 or
Ascii
Meaning
Drivers
Using Printer Resident Device Fonts
Installing Craden Drivers on Windows NT, 2000 or XP
Installing Craden USB Drivers on Windows NT, 2000 or XP
Writing to the Printer LCD Display
Interfacing
Funct
Input Buffer Operation
Interface Signals & Cables
Pin Signal Description
Printer Pin PC-25 Pin PC-9 Pin Signal
Problem Solving
Carriage Fault or No Carriage Motion
Rollers Run at Power-Up or After Document Ejected
No Document Motion
No Printing or Light Printing
Carriage Drive Assembly
Document Drive Assembly
Switching Power Supply
Theory of Operation Overview
Keypad/Display Assembly
Main Printed Circuit Board
Microprocessor System
Stepper Motor Drivers
Phase a I0A I1A Phase B I0B I1B Current
Stepper Motor Drive Circuit
U20 15 a
Keypad and Display Refer to Schematic #72135
Printhead Drivers
Sensors
Character Printing
I L
Printhead Drive Circuit
Maintenance
Lubrication and Cleaning 5.1.1 Lubrication
Document Feed Roller Cleaning
Sensor Cleaning
Printhead Cleaning
Document Print Area Cleaning
Cabinet Exterior Cleaning
Harsh, abrasive cleaners
Service Parameter SET-UP Procedure
Electrical Adjustments
Mechanical Adjustments 5.4.1 Printhead Gap
Ribbon Shield Removal / Replacement
Ribbon Shield Face Inspection
Carriage Drive Belt Tension
Document Drive Belt Tension
Carriage Shaft Cam and Shaft Rack
Rear Document Roller Spring Force
Auto Alignment Gate Ramp
Auto Alignment Gate Height
Replacement Procedures
Front Document Roller Spring Force
Auto Alignment Skew Sensor Calibration
Cabinet
Power Supply PCB
Sensor PCB
Keypad
Display
Document Motor
Printhead
Carriage Drive Belt
Document Drive Belt
Troubleshooting
Basic Troubleshooting Procedure
No Display
Defective Keypad
No Carriage Motion
Defective Sensor
No Document Motion
Print Quality
Symptom Condition Remedy
No Print or Light Print
Missing Dots
Erratic Document Feed or Mispositioning
Erratic Character Spacing or False Document Jams
Interface Inoperative
Diagnostic Flowchart
Use this flow chart to assist in troubleshooting
Description PART#
Recommended Service Tools
Recommended Spare Parts
Printer Diagram
All assemblies not ending in X are used both on DP8 and DP9
DP8 & DP9 Assembly Tree
DWG REV. C
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