3.13.3 No Document Motion
If a document will not advance upon insertion:
1.Press EJECT if a previous document had been manually removed without an eject command.
2.Press A↑ if configured for DOCUMENT INSERT WITH A↑ KEY (see 3.5.1).
3.Use 9 0 FUNCT to check the front document sensor (see 3.6.2).
3.13.4Carriage Fault or No Carriage Motion
If the carriage will not move after a document is inserted:
1.Remove the foam packing blocks from both sides of the carriage.
2.Press ENTER if configured for PRINT AFTER ENTER KEY (see 3.5.1).
3.13.5No Printing or Light Printing
If no print noise occurs when the carriage traverses a document, check that the printhead is plugged into the carriage flex cable. If printhead noise is present, but no or light printing occurs:
1.Correctly install the ribbon cartridge (see 3.1).
2.Remove the cartridge and check for jammed ribbon.
3.Check that the cartridge knob rotates as the carriage traverses.
4.Check that QUIET MODE is off (see 3.5.1).
3.13.6Ribbon Smear
If there is ribbon smear on the document and it is not very wrinkled:
1.Check for too thick a document or printing too close to a fold or edge (see 1.2).
2.Check for a displaced or missing ribbon shield.
3.Ribbon life may be increased by reducing the print darkness (see 3.5.4).
4.A generic ribbon is being used. Change to a Craden ribbon.
3.13.7Erratic Document Feed, Mispositioning or Overprinting
If feeding is erratic or preprinted forms are not correctly positioned:
1.Check for correct LINES/INCH (see 3.5.1).
2.Check that LINE #1 is NOT set to a negative
3.Check that all service parameters are correctly set (see 3.5.4).
3.13.8Rollers Run at Power-Up or After Document Ejected
If the feed rollers continue to rotate when power is turned on or after a document is ejected, blow the document sensors (near the left end of the front rollers) free of dust and debris.
3.13.9 Erratic Character Spacing or Carriage Hitting End Stops
If horizontal character spacing is erratic or forms are not correctly printed:
1.Check for correct CHARACTERS/INCH settings (see 3.5.1).
2.Check that the ribbon cartridge is seated.
3.Check that all service parameters are correctly set (see 3.5.4).
4.If the carriage shaft has any residue
5.With power off, check that the carriage moves freely by hand.
3.13.10 Interface Inoperative
If the printer works in self test, but won't run from the interface:
1.Check for firm mounting of the interface cable to the rear panel.
2.Check for communication parameters set identically to the host system.
3.Check for correct interface wiring (see 3.11.3).
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