Craden Peripherals DP8 technical manual Defective Sensor, No Document Motion, No Carriage Motion

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5.6.4 Defective Sensor

All sensors transmit infrared light and sense light reflected by a document, gap roller or cabinet. The sensors are automatically re-calibrated each time the printer powers on. First check that the flex cable is firmly seated in the connector on the Sensor PCB.

Press 9 0 FUNCT to run diagnostics and display “SENSORS” and the letters LFBMRCE. L is the left home carriage sensor; F and B are the front and back document sensors, M and R are the middle and right skew sensors, C is the cabinet open sensor and E is the document edge sensor. The cabinet open sensor is mounted on the main PCB and looks through a slot in the rear panel heat sink. The document edge sensor is mounted on the carriage and “looks” down toward the platen. All other sensors are mounted on the multi-sensor PCB (See picture in 5.1.3). Any sensor that is covered will have its corresponding indicator erased. Each sensor may be activated to check for proper operation. Press Ato conclude this test. Place an object in any sensor’s light path to remove the corresponding sensor letter from the display. Press ENTER to return to READY status.

Symptom

Condition

Remedy

Rollers run continuously before a

Front sensor light path is blocked

Clear front sensor light path of

document is inserted and no “F”

by paper, paper dust, or a bent

paper scraps or blow sensor area

on display during 90 FUNCT.

input guide. A sensor may be bent

with compressed air.

 

out of position.

 

Rollers run continuously after a

Back sensor light path is blocked

Clear back sensor light path of

document is ejected and no “B” on

by paper, paper dust, or a bent

paper scraps or blow sensor area

display during 90 FUNCT.

input guide. Sensor may be bent

with compressed air.

 

out of position.

 

Carriage drives into the left side of

94 FUNCT parameters are

Check 94 FUNCT parameters

the printer.

incorrect

against label under the cabinet

 

 

behind the alphanumeric display.

 

Disconnected sensor cable

Reinsert sensor cable

 

Defective left “home” sensor.

Replace multi-sensor PCB

 

 

 

Display reads “Cover Open” even

Cover sensor cannot “see”

Override cover sensor using 99

when cabinet is closed

reflective dot on inside of cabinet.

FUNCT (3.5.3) or replace

 

 

reflective foil dot

5.6.5 No Document Motion

If a document will not advance upon insertion:

1.Press EJECT if the previous document was manually removed without an eject command.

2.Press Aif configured for DOCUMENT INSERT WITH AKEY (see 3.5.1).

3.Check that the drive belts are on their pulleys and the pulleys are tight on their shafts.

4.Check that the motor cable is seated onto J2 of the main PCB.

5.Remove the connector cover and check that the four motor leads are seated in their individual connector slots.

6.Measure about 6 ohms resistance between pins 1 and 2 and between 3 and 5 of the motor connector. If not, replace the motor (see 5.5.11).

7.Repair or replace the main PCB with a bad U1 or U2 driver circuit.

5.6.6No Carriage Motion

If the carriage will not move at power-up (CARRIAGE FAULT) or after a document is inserted:

1.Check that the flex cable is firmly seated in the connector on the Sensor PCB.

2.Check that the shipping blocks fastening the carriage have been removed.

3.Press ENTER if configured for PRINTING AFTER ENTER KEY (see 3.5.1).

4.Check that the motor cable is seated onto J5 of the main PCB.

5.Remove the connector cover and check that the four motor leads are seated in their individual connector slots.

6.Measure about 6 ohms resistance between pins 1 and 3 and between 4 and 5 of the motor connector. If not, replace the motor (see 5.5.10).

7.Repair or replace the main PCB with a bad U6 or U7 driver circuit.

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Contents Airport HIGHWAY, PENNSAUKEN, NJ R I P H E R a L S R P O R a T I O NRevision ALL Record of ChangesPages Affected DP8 & DP9 Technical Manual Table of Contents OperationMaintenance Theory of OperationMajor Assembly Illustrations & Parts Lists TroubleshootingRecommended Spare Parts Recommended Service Tools Document Characteristics Physical CharacteristicsInterface Environment & StandardsInstallation Procedure Reshipment Operation Ribbon Cartridge LoadingKeypad & Display Panel Keypad OperationDisplay Operation Document Insertion ConfigurationConfiguration Category Press Remarks Printer ParametersDisplay Display Remarks Communication ParametersOverride Parameters Service Parameters Diagnostics Power Up DiagnosticsEnhanced Diagnostics Error Conditions Document JamCarriage Fault Self TestCommand Summary Hex CommandProgramming AsciiESC H ESC KESC L ESC RPrint Commands Stops double height print Low Density Graphics Commands High Density Graphics CommandsDisplay Commands DC3DP XE DJ KB BZ BA Configuration CommandsStatus and Keypad Commands Installing Craden Drivers on Windows 95 or AsciiMeaning DriversUsing Printer Resident Device Fonts Installing Craden Drivers on Windows NT, 2000 or XPInstalling Craden USB Drivers on Windows NT, 2000 or XP Writing to the Printer LCD Display InterfacingFunct Input Buffer OperationInterface Signals & Cables Pin Signal DescriptionPrinter Pin PC-25 Pin PC-9 Pin Signal Problem SolvingCarriage Fault or No Carriage Motion Rollers Run at Power-Up or After Document EjectedNo Document Motion No Printing or Light PrintingCarriage Drive Assembly Document Drive AssemblySwitching Power Supply Theory of Operation OverviewKeypad/Display Assembly Main Printed Circuit BoardMicroprocessor System Stepper Motor DriversPhase a I0A I1A Phase B I0B I1B Current Stepper Motor Drive Circuit U20 15 aKeypad and Display Refer to Schematic #72135 Printhead DriversSensors Character PrintingI L Printhead Drive CircuitMaintenance Lubrication and Cleaning 5.1.1 LubricationDocument Feed Roller Cleaning Sensor CleaningPrinthead Cleaning Document Print Area CleaningCabinet Exterior Cleaning Harsh, abrasive cleanersService Parameter SET-UP Procedure Electrical AdjustmentsMechanical Adjustments 5.4.1 Printhead Gap Ribbon Shield Removal / Replacement Ribbon Shield Face Inspection Carriage Drive Belt Tension Document Drive Belt TensionCarriage Shaft Cam and Shaft Rack Rear Document Roller Spring ForceAuto Alignment Gate Ramp Auto Alignment Gate HeightReplacement Procedures Front Document Roller Spring ForceAuto Alignment Skew Sensor Calibration CabinetPower Supply PCB Sensor PCBKeypad DisplayDocument Motor PrintheadCarriage Drive Belt Document Drive BeltTroubleshooting Basic Troubleshooting ProcedureNo Display Defective KeypadNo Carriage Motion Defective SensorNo Document Motion Print Quality Symptom Condition RemedyNo Print or Light Print Missing Dots Erratic Document Feed or MispositioningErratic Character Spacing or False Document Jams Interface InoperativeDiagnostic Flowchart Use this flow chart to assist in troubleshootingDescription PART# Recommended Service ToolsRecommended Spare Parts Printer Diagram All assemblies not ending in X are used both on DP8 and DP9 DP8 & DP9 Assembly TreeDWG REV. C Page Page Page Page Page Page Page