Craden Peripherals
Technical Manual for Craden Printers: DP8 and DP9 Document Printers
Troubleshooting
Document Characteristics
Install
Diagnostic Flowchart
Interface Signals & Cables
Error Conditions Document Jam
Maintenance
Configuration
Symptom Condition Remedy
Command Summary
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CRADEN
P E R I P H E R A L S
C O R P O R A T I O N
DP8 & DP9
DOCUMENT PRINTERS
TECHNICAL MANUAL
P/N 99090
REVISION 7
7/2007
7860 AIRPORT HIGHWAY, PENNSAUKEN, NJ 08109
(856)
488-0700
(856)
488-0925
FAX www.craden.com
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Contents
Revision
R I P H E R a L S R P O R a T I O N
Airport HIGHWAY, PENNSAUKEN, NJ
Pages Affected
Record of Changes
ALL
Operation
DP8 & DP9 Technical Manual Table of Contents
Theory of Operation
Maintenance
Recommended Spare Parts Recommended Service Tools
Troubleshooting
Major Assembly Illustrations & Parts Lists
Physical Characteristics
Document Characteristics
Interface
Environment & Standards
Installation Procedure
Operation Ribbon Cartridge Loading
Reshipment
Display Operation
Keypad Operation
Keypad & Display Panel
Configuration Category Press
Configuration
Document Insertion
Display
Printer Parameters
Remarks
Override Parameters
Communication Parameters
Display Remarks
Diagnostics Power Up Diagnostics
Service Parameters
Error Conditions Document Jam
Enhanced Diagnostics
Carriage Fault
Self Test
Hex Command
Command Summary
Programming
Ascii
ESC K
ESC H
ESC L
ESC R
Print Commands
Stops double height print
High Density Graphics Commands
Low Density Graphics Commands
Display Commands
DC3
Status and Keypad Commands
Configuration Commands
DP XE DJ KB BZ BA
Ascii
Installing Craden Drivers on Windows 95 or
Meaning
Drivers
Installing Craden USB Drivers on Windows NT, 2000 or XP
Installing Craden Drivers on Windows NT, 2000 or XP
Using Printer Resident Device Fonts
Interfacing
Writing to the Printer LCD Display
Funct
Input Buffer Operation
Pin Signal Description
Interface Signals & Cables
Printer Pin PC-25 Pin PC-9 Pin Signal
Problem Solving
Rollers Run at Power-Up or After Document Ejected
Carriage Fault or No Carriage Motion
No Document Motion
No Printing or Light Printing
Document Drive Assembly
Carriage Drive Assembly
Switching Power Supply
Theory of Operation Overview
Main Printed Circuit Board
Keypad/Display Assembly
Microprocessor System
Stepper Motor Drivers
Phase a I0A I1A Phase B I0B I1B Current
U20 15 a
Stepper Motor Drive Circuit
Printhead Drivers
Keypad and Display Refer to Schematic #72135
Sensors
Character Printing
Printhead Drive Circuit
I L
Lubrication and Cleaning 5.1.1 Lubrication
Maintenance
Document Feed Roller Cleaning
Sensor Cleaning
Document Print Area Cleaning
Printhead Cleaning
Cabinet Exterior Cleaning
Harsh, abrasive cleaners
Electrical Adjustments
Service Parameter SET-UP Procedure
Mechanical Adjustments 5.4.1 Printhead Gap
Ribbon Shield Removal / Replacement
Ribbon Shield Face Inspection
Document Drive Belt Tension
Carriage Drive Belt Tension
Carriage Shaft Cam and Shaft Rack
Rear Document Roller Spring Force
Auto Alignment Gate Height
Auto Alignment Gate Ramp
Front Document Roller Spring Force
Replacement Procedures
Auto Alignment Skew Sensor Calibration
Cabinet
Sensor PCB
Power Supply PCB
Keypad
Display
Printhead
Document Motor
Carriage Drive Belt
Document Drive Belt
Basic Troubleshooting Procedure
Troubleshooting
No Display
Defective Keypad
No Document Motion
Defective Sensor
No Carriage Motion
No Print or Light Print
Symptom Condition Remedy
Print Quality
Erratic Document Feed or Mispositioning
Missing Dots
Erratic Character Spacing or False Document Jams
Interface Inoperative
Use this flow chart to assist in troubleshooting
Diagnostic Flowchart
Recommended Spare Parts
Recommended Service Tools
Description PART#
Printer Diagram
DWG REV. C
DP8 & DP9 Assembly Tree
All assemblies not ending in X are used both on DP8 and DP9
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