Chatsworth Products RIM-600 user manual Alarm Logic

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RIM-600 Manual

Alarm Logic

Network devices are monitored by the RIM-600 by pinging/connecting to programmed IP addresses about once a minute. The unit will only attempt to ping/connect to devices which are Enabled by the Schedule. Each time the network device responds, the RIM-600 updates the Last Response time. A time limit for responding is assigned to each IP Alarm to determine if the device is functioning properly. This time limit is called the ping Timeout. If a network device does not respond within this time period, the RIM-600 will count this as a ping failure. You can program the RIM-600 to try to ping/connect to the network device several times before tripping an alarm. The ping Retries determines how many times the RIM-600 will try to ping/connect to the device before sending an alarm. An alarm will only occur if the device fails to respond to consecutive ping attempts. Once a successful response is received, the failure counter will reset. For example: If the ping Retries is set to 3, then the RIM-600 must fail to ping/connect to the device 4 times in a row (initial attempt

+3 retries) to trip an alarm. If the device were to respond after the second attempt, then the failure counter would reset, thus requiring four subsequent successive failures to trip an alarm. Once an alarm is recognized, the Last Alarm time will be updated.

A dependency device (IP address) can be programmed for each IP Alarm. This is used to prevent numerous alarms from occurring when common network infrastructure problems arise. If the dependency device fails, then all IP alarms that have this dependency will be temporarily disabled from sending alarms until the dependency device returns to normal (e.g. starts responding to ping/ connect requests). When an IP Alarm’s dependency is not responding, the status for the IP Alarm will be shown as “IP route down.” It is recommended that the dependency device be programmed such that it will go into alarm before any other devices. You can achieve this by setting the number of Retries for the dependency device to a lower value than the IP Alarms which rely on this device.

In summary, for an IP Alarm to be dispatched, the following criteria must be met:

a)The IP Alarm must be enabled—as configured through the schedule.

b)It must have failed to respond to consecutive ping/connect requests and exceed the number of retries.

c)It must be a member of a class.

d)There must be one or more user profiles which include this class.

Once the alarm is dispatched, the alarm delivery process begins. If any of the contacts are pro- grammed as Until Acknowledged, then the Last Ack time will update when the alarm has been acknowledged. In the case where all contacts are set to Inform Only, the Last Ack time will update immediately after the alarm occurs.

Additionally, there is an option to re-dispatch the alarm if it remains in an alarm state too long. This programmable time period is called the Alarm Reset Time. This parameter can be set from 30 to 3600 minutes. For example: Suppose the Alarm Reset Time is set to 180 minutes. Now suppose an IP device has stopped responding and trips an alarm which results in all programmed users receiv- ing their respective messages. If the IP device continues to remain unresponsive for 180 minutes, then the alarm will be dispatched again and everyone will be contacted once more.

DO NOT set the Alarm Reset Time too short, otherwise you will continue to dispatch the same alarm over and over resulting in numerous phone calls, e-mails, etc.

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Contents Remote Infrastructure Management RIM-600 VersionPage Important Safety Instructions FCC Requirements Chatsworth Products, Inc Industrial Drive New Bern, NC FaxTelephone Consumer Protection Act Host only General Requirements for all Automatic Dialers Host onlyRIM-600 Manual Year Limited Warranty Chatsworth Products, Inc Industrial Drive New Bern, NC Fax Table of Contents RIM-600 Software RIM-600 Quick Start GuideConfiguring Templates Configuring IP Alarms IP Alarm Setup Software InstallationConfiguring Hosts and Nodes Setting Up An Enterprise Alarm LogicDeleting a Profile Contacts Adding Contacts Configuring User Profiles and Contacts Adding a ProfileHoliday Setup Alarm Message Pop-Ups WebGraphs Snmp Simple Network Management ProtocolCommunicating with your RIM-600 RIM-600 PowerGate Specifications Operating Specifications PowerGatePowerGate2 PowerGate2 Setup via the RIM-600 ConsoleView SoftwareRIM-600 Sensors Room Humidity Sensor with display External Power SensorRoom Humidity Sensor Water Detection Sensor60051-001 4-20mA Bridge Door SwitchDry Contact Bridge Passive Infrared Detection SensorSmoke Detector Sensor Technical Support for the RIM-600 SensorsIntroduction FeaturesTechnical Support Physical Description Host Installation and ConfigurationAbout This Manual Front Panel LayoutSensor Inputs ON/OFF Switch InstallationAC Power and Battery LEDs Rear PanelWall Mount Installation Rack Mount InstallationOperating Environment Power On Self Test Post Tabletop InstallationConnecting Sensors Network Configuration Enterprise Status Unit Type IP Return to main menu Local Configuration Definitions Battery Maintenance Replacing the BatteryRIM-600 Manual Communications Specifications RIM-600 Host SpecificationsOperating Specifications Environmental MonitoringNode Installation & Configuration MicrophoneBattery Compartment Battery Replacement Battery replacement in the Node unitWall-mounted Node Unit RIM-600 Node Unit Local Configuration Definitions Node Specifications Default Username and Password Install Units and Configure Network SettingsInstall Software and Log In to Host RIM-600 Quick Start GuideConfigure Input Templates Configure the Unit Properties for the Host and NodesConnect Environmental Sensors to Host and Nodes Configure IP Alarms Configure User Profiles and ContactsRecord and Assign Voice Messages Installing from the CD Software Installation and Hardware RequirementsSoftware Installation Hardware and Software RequirementsSetting Up An Enterprise Configuring Hosts and NodesStarting the RIM-600 ConsoleView Software Deleting a Host Connecting to a HostAdding a Host Adding an Enterprise GroupSetting the Unit Properties for the RIM-600 Host System Info tabClock settings tab Adding a NodeSetting the Unit Properties for the Node Changing Host Network Settings using ConsoleViewDeleting a Node Changing Node Network Settings Node Properties Setup TabConfiguring Environmental Inputs Channel SetupChannel Setup screen Editing the scheduleAlarm Class dropdown menu Alarm Response via the PowerGate, PowerGate2, or Camera Camera Snapshots on AlarmHigh Sound Alarms Realtime Strip ChartConfiguring Templates Environmental Input Alarm LogicTrouble Alarms Removing/Changing a SensorTemplate Types IP Alarm Setup Configuring IP AlarmsProgramming Alarm Parameters IP Schedule screen Alarm Logic Removing an IP Alarm IP Alarm FlowchartInput/Alarm Classes Setup ClassesConfiguring User Profiles Configuring User Profiles and ContactsAdding a Profile Master System Site Admin User PermissionsClasses Selecting ClassesDeleting a Profile ContactsAdding Contacts Numeric Pager Calls Voice CallsAlphanumeric Pager Calls Mail Alarm Delivery OptionsFax Calls ScheduleRecording and Uploading Voice Messages ReconnectingSaving and Loading Programming Recording Voice MessagesCustom Voice Manager Holiday Setup Holiday ListActivating Alarm Pop-Ups Alarm Message Pop-UpsEnabling Custom Pop-Up Messages Audible Alarm Notification Setting Pop-Up Text LocationEditing Pop-Up Custom Message Mail Setup and Two-Way E-Mail Commands Smtp Error messagesRequesting an IP Ping Two Way E-MailRequesting a Status Report Requesting a Trace RouteRequesting a Picture from a Camera Requesting a PowerGate Outlet CommandRequesting Help Configuring a Video Camera PanasonicAssociating Cameras Web GraphsUpdating the Web Remote WebHistory Viewing the Remote WebDatalog History History OptionsHistory QuickView Viewing HistoryQuerying the History Database with HistoryView Graphing Printing Data Exporting DataDeleting Data Manually Forcing History DownloadsCopying to the Clipboard ArchivingUpdating Firmware Manual Datalog Download in progress

RIM-600 specifications

Chatsworth Products (CPI) has established a reputation for delivering innovative solutions in the field of infrastructure technology. One of their standout products is the RIM-600, a versatile and feature-rich telecommunications rack designed to accommodate various IT equipment needs in data centers and network environments.

The RIM-600 boasts a robust construction, featuring a sturdy steel framework that enhances durability and provides optimal protection for sensitive electronic components. This product is engineered to support a range of IT gear, including servers, network switches, and patch panels, making it an ideal choice for organizations looking to maximize their data center efficiency.

One of the key features of the RIM-600 is its impressive cooling capability. The rack is designed with advanced airflow management in mind. It includes adjustable vertical cable management options that help maintain proper airflow while minimizing cable congestion. This design is crucial for preventing overheating and ensuring reliable performance for all housed equipment, thereby extending the lifespan of critical hardware.

The RIM-600 also incorporates tool-less assembly, simplifying the installation and setup process. This feature is particularly advantageous for IT professionals who require a rapid deployment of systems without cumbersome installation procedures. Furthermore, the rack’s modular design allows for easy customization and scalability, accommodating varying configurations as business needs evolve.

Moreover, the RIM-600 ensures enhanced accessibility with removable side panels and rear doors. This facilitates hassle-free cable access and promotes efficient maintenance practices. The inclusion of integrated grounding provisions ensures that all equipment remains secure and compliant with safety standards.

In terms of scalability, the RIM-600 can support up to 3,000 pounds of equipment, offering ample weight capacity for heavy-duty installations. Its compatibility with popular accessories, including shelving, power distribution units, and cooling solutions, further enhances the rack's utility and flexibility in diverse operational environments.

In summary, the Chatsworth Products RIM-600 is an exceptional telecommunications rack combining durability, cooling efficiency, and ease of installation. Its innovative design and thoughtful features make it a top choice for organizations looking to elevate their data center infrastructure while ensuring equipment protection and optimal performance.