Chatsworth Products RIM-600 Two Way E-Mail, Requesting a Status Report, Requesting an IP Ping

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Chapter 2: Software

(g)The unit cannot reach your DNS server and thus cannot look up the SMTP server IP address.

(h)The DNS server IP address is programmed incorrectly in the RIM-600 Network Configuration settings.

Two Way E-Mail

The RIM-600 Host has the ability to send and receive standard pop/smtp e-mail. In addition to using e-mail as a method of delivering outbound alarm messages, e-mail can also be used for remote access into the RIM-600. A set of commands is available that can be sent to a Host, within an e-mail, that will cause the Host to reply back to the sending e-mail address. Commands are available to inquire status, perform network ping and IP trace-route, and control outlets on a PowerGate.

Note: Two-way e-mail is dependent upon User permissions. This means that the user can only receive information on items for which he has permission. (See “Permissions” section)

In order to have the RIM-600 respond to e-mail commands you must first obtain an e-mail address for your RIM-600 from your internet provider, configure the e-mail settings for your RIM-600 Host (see e-mail setup), and have Two Way E-mail enabled (see Host Local Configuration in the Host Installation Manual).

Note: The username and email address used in two-way e-mail commands must match a Profile Username and Contact. The response will be sent to the specified e-mail address.

Requesting a Status Report

To request a status report, send an e-mail message to your RIM-600 Host with the following information:

To: <e-mail address of your RIM-600>

Subject: rim600

username: <valid profile username>

email: <your e-mail address>

command: status

Requesting an IP Ping

To request an IP ping, send an e-mail message to your Host with the following information:

To: <e-mail address of your RIM-600>

Subject: rim600

username: <valid profile username>

email: <your e-mail address>

command: ping xxx.xxx.xxx.xxx

Requesting a Trace Route

To request an IP trace-route, send an e-mail message to your Host with the following information:

To: <e-mail address of your RIM-600>

Subject: rim600

username: <valid profile username>

email: <your e-mail address>

command: traceroute xxx.xxx.xxx.xxx

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Contents Version Remote Infrastructure Management RIM-600Page Important Safety Instructions Chatsworth Products, Inc Industrial Drive New Bern, NC Fax FCC RequirementsGeneral Requirements for all Automatic Dialers Host only Telephone Consumer Protection Act Host onlyRIM-600 Manual Year Limited Warranty Chatsworth Products, Inc Industrial Drive New Bern, NC Fax Table of Contents RIM-600 Quick Start Guide RIM-600 SoftwareConfiguring Hosts and Nodes Setting Up An Enterprise Software InstallationConfiguring Templates Configuring IP Alarms IP Alarm Setup Alarm LogicHoliday Setup Alarm Message Pop-Ups Configuring User Profiles and Contacts Adding a ProfileDeleting a Profile Contacts Adding Contacts WebGraphs Snmp Simple Network Management ProtocolCommunicating with your RIM-600 PowerGate2 PowerGateRIM-600 PowerGate Specifications Operating Specifications PowerGate2 Setup via the RIM-600 ConsoleView SoftwareRIM-600 Sensors Room Humidity Sensor External Power SensorRoom Humidity Sensor with display Water Detection SensorDry Contact Bridge Door Switch60051-001 4-20mA Bridge Passive Infrared Detection SensorTechnical Support for the RIM-600 Sensors Smoke Detector SensorIntroduction FeaturesTechnical Support About This Manual Host Installation and ConfigurationPhysical Description Front Panel LayoutSensor Inputs AC Power and Battery LEDs InstallationON/OFF Switch Rear PanelWall Mount Installation Rack Mount InstallationOperating Environment Power On Self Test Post Tabletop InstallationConnecting Sensors Network Configuration Enterprise Status Unit Type IP Return to main menu Local Configuration Definitions Replacing the Battery Battery MaintenanceRIM-600 Manual Operating Specifications RIM-600 Host SpecificationsCommunications Specifications Environmental MonitoringMicrophone Node Installation & ConfigurationBattery Compartment Battery replacement in the Node unit Battery ReplacementWall-mounted Node Unit RIM-600 Node Unit Local Configuration Definitions Node Specifications Install Software and Log In to Host Install Units and Configure Network SettingsDefault Username and Password RIM-600 Quick Start GuideConfigure Input Templates Configure the Unit Properties for the Host and NodesConnect Environmental Sensors to Host and Nodes Configure IP Alarms Configure User Profiles and ContactsRecord and Assign Voice Messages Software Installation Software Installation and Hardware RequirementsInstalling from the CD Hardware and Software RequirementsSetting Up An Enterprise Configuring Hosts and NodesStarting the RIM-600 ConsoleView Software Adding a Host Connecting to a HostDeleting a Host Adding an Enterprise GroupSystem Info tab Setting the Unit Properties for the RIM-600 HostAdding a Node Clock settings tabSetting the Unit Properties for the Node Changing Host Network Settings using ConsoleViewDeleting a Node Node Properties Setup Tab Changing Node Network SettingsChannel Setup Configuring Environmental InputsEditing the schedule Channel Setup screenAlarm Class dropdown menu Camera Snapshots on Alarm Alarm Response via the PowerGate, PowerGate2, or CameraRealtime Strip Chart High Sound AlarmsTrouble Alarms Environmental Input Alarm LogicConfiguring Templates Removing/Changing a SensorTemplate Types IP Alarm Setup Configuring IP AlarmsProgramming Alarm Parameters IP Schedule screen Alarm Logic IP Alarm Flowchart Removing an IP AlarmSetup Classes Input/Alarm ClassesConfiguring User Profiles Configuring User Profiles and ContactsAdding a Profile Permissions Master System Site Admin UserSelecting Classes ClassesDeleting a Profile ContactsAdding Contacts Numeric Pager Calls Voice CallsAlphanumeric Pager Calls Fax Calls Alarm Delivery OptionsMail ScheduleSaving and Loading Programming ReconnectingRecording and Uploading Voice Messages Recording Voice MessagesCustom Voice Manager Holiday List Holiday SetupActivating Alarm Pop-Ups Alarm Message Pop-UpsEnabling Custom Pop-Up Messages Audible Alarm Notification Setting Pop-Up Text LocationEditing Pop-Up Custom Message Smtp Error messages Mail Setup and Two-Way E-Mail CommandsRequesting a Status Report Two Way E-MailRequesting an IP Ping Requesting a Trace RouteRequesting a Picture from a Camera Requesting a PowerGate Outlet CommandRequesting Help Panasonic Configuring a Video CameraAssociating Cameras Graphs WebRemote Web Updating the WebViewing the Remote Web HistoryHistory Options Datalog HistoryHistory QuickView Viewing HistoryQuerying the History Database with HistoryView Printing Data Exporting Data GraphingCopying to the Clipboard Manually Forcing History DownloadsDeleting Data ArchivingManual Datalog Download in progress Updating Firmware

RIM-600 specifications

Chatsworth Products (CPI) has established a reputation for delivering innovative solutions in the field of infrastructure technology. One of their standout products is the RIM-600, a versatile and feature-rich telecommunications rack designed to accommodate various IT equipment needs in data centers and network environments.

The RIM-600 boasts a robust construction, featuring a sturdy steel framework that enhances durability and provides optimal protection for sensitive electronic components. This product is engineered to support a range of IT gear, including servers, network switches, and patch panels, making it an ideal choice for organizations looking to maximize their data center efficiency.

One of the key features of the RIM-600 is its impressive cooling capability. The rack is designed with advanced airflow management in mind. It includes adjustable vertical cable management options that help maintain proper airflow while minimizing cable congestion. This design is crucial for preventing overheating and ensuring reliable performance for all housed equipment, thereby extending the lifespan of critical hardware.

The RIM-600 also incorporates tool-less assembly, simplifying the installation and setup process. This feature is particularly advantageous for IT professionals who require a rapid deployment of systems without cumbersome installation procedures. Furthermore, the rack’s modular design allows for easy customization and scalability, accommodating varying configurations as business needs evolve.

Moreover, the RIM-600 ensures enhanced accessibility with removable side panels and rear doors. This facilitates hassle-free cable access and promotes efficient maintenance practices. The inclusion of integrated grounding provisions ensures that all equipment remains secure and compliant with safety standards.

In terms of scalability, the RIM-600 can support up to 3,000 pounds of equipment, offering ample weight capacity for heavy-duty installations. Its compatibility with popular accessories, including shelving, power distribution units, and cooling solutions, further enhances the rack's utility and flexibility in diverse operational environments.

In summary, the Chatsworth Products RIM-600 is an exceptional telecommunications rack combining durability, cooling efficiency, and ease of installation. Its innovative design and thoughtful features make it a top choice for organizations looking to elevate their data center infrastructure while ensuring equipment protection and optimal performance.
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