Chatsworth Products RIM-600 user manual Voice Calls, Numeric Pager Calls, Alphanumeric Pager Calls

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Chapter 2: Software

Voice Calls

For most voice calls you can simply enter the telephone number of the person you want called. Consider the location of the RIM-600 Host when entering the number. If an area code is required to call from the Host to your telephone, be sure to include it.

Examples:

no area code required: 555-1234

Area code required: (610)-555-1234

1 + area code required: 1-(610)-555-1234

You can also include additional codes within the telephone number. Listed below are the special code letters and a description of each:

p = 2-second pause w = wait for answer

b = blind dialing (makes the unit dial and start speaking the message without requesting that a key be pressed)

!= flashes the phone line (momentary hang-up and reconnect, useful in some PBX systems)

These codes can be useful if you want to call an extension within a business. For example, suppose your office was answered by an auto-attendant, but you know that if you dialed the extension the call would be transferred. In this case you can program the telephone number, insert a w to wait for the auto-attendant to answer, and then add the extension you want dialed.

Example: 555-1234-w-170 {Extension 170 will be dialed after the auto-attendant answers}

Numeric Pager Calls

The RIM-600 can send alarm messages to numeric pagers. It will automatically send its ID tele- phone number when dialing to a numeric pager. All you have to do is enter the telephone number of your pager. Be sure to include the (area code) or 1 + (area code), as necessary.

Example: (301)565-2300

If your pager service is answered by a voice-prompted message, or if your pager service allows only a few seconds to enter a number before disconnecting, you will need to enter the telephone number differently. In this case, enter the pager telephone number + two or more pauses + the Host ID telephone number + #.

Example: (301)565-2300-pp-844-1900-#

Alphanumeric Pager Calls

The unit can dial alphanumeric pagers to send alarm messages. The RIM-600 uses industry stan- dard TAP protocol, which is supported by most pager systems. The RIM-600 will send the type of alarm, the name of the Host or Node, the Input name, the current value, the programmed high or limit, and the time of the alarm. To program an alphanumeric pager destination, enter the pager ser- vice data/modem phone number followed by the letter A and then the pager ID.

Example: (610)555-4500-A-0504099

Contact your pager company if you do not know the data/modem telephone number or the pager ID for your alphanumeric pager.

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Contents Version Remote Infrastructure Management RIM-600Page Important Safety Instructions Chatsworth Products, Inc Industrial Drive New Bern, NC Fax FCC RequirementsGeneral Requirements for all Automatic Dialers Host only Telephone Consumer Protection Act Host onlyRIM-600 Manual Year Limited Warranty Chatsworth Products, Inc Industrial Drive New Bern, NC Fax Table of Contents RIM-600 Quick Start Guide RIM-600 SoftwareConfiguring Hosts and Nodes Setting Up An Enterprise Software InstallationConfiguring Templates Configuring IP Alarms IP Alarm Setup Alarm LogicHoliday Setup Alarm Message Pop-Ups Configuring User Profiles and Contacts Adding a ProfileDeleting a Profile Contacts Adding Contacts WebCommunicating with your RIM-600 Snmp Simple Network Management ProtocolGraphs PowerGate2 PowerGateRIM-600 PowerGate Specifications Operating Specifications PowerGate2 Setup via the RIM-600 ConsoleView SoftwareRIM-600 Sensors Room Humidity Sensor External Power SensorRoom Humidity Sensor with display Water Detection SensorDry Contact Bridge Door Switch60051-001 4-20mA Bridge Passive Infrared Detection SensorTechnical Support for the RIM-600 Sensors Smoke Detector SensorTechnical Support FeaturesIntroduction About This Manual Host Installation and ConfigurationPhysical Description Front Panel LayoutSensor Inputs AC Power and Battery LEDs InstallationON/OFF Switch Rear PanelOperating Environment Rack Mount InstallationWall Mount Installation Connecting Sensors Tabletop InstallationPower On Self Test Post Network Configuration Enterprise Status Unit Type IP Return to main menu Local Configuration Definitions Replacing the Battery Battery MaintenanceRIM-600 Manual Operating Specifications RIM-600 Host SpecificationsCommunications Specifications Environmental MonitoringMicrophone Node Installation & ConfigurationBattery Compartment Battery replacement in the Node unit Battery ReplacementWall-mounted Node Unit RIM-600 Node Unit Local Configuration Definitions Node Specifications Install Software and Log In to Host Install Units and Configure Network SettingsDefault Username and Password RIM-600 Quick Start GuideConnect Environmental Sensors to Host and Nodes Configure the Unit Properties for the Host and NodesConfigure Input Templates Record and Assign Voice Messages Configure User Profiles and ContactsConfigure IP Alarms Software Installation Software Installation and Hardware RequirementsInstalling from the CD Hardware and Software RequirementsStarting the RIM-600 ConsoleView Software Configuring Hosts and NodesSetting Up An Enterprise Adding a Host Connecting to a HostDeleting a Host Adding an Enterprise GroupSystem Info tab Setting the Unit Properties for the RIM-600 HostAdding a Node Clock settings tabDeleting a Node Changing Host Network Settings using ConsoleViewSetting the Unit Properties for the Node Node Properties Setup Tab Changing Node Network SettingsChannel Setup Configuring Environmental InputsEditing the schedule Channel Setup screenAlarm Class dropdown menu Camera Snapshots on Alarm Alarm Response via the PowerGate, PowerGate2, or CameraRealtime Strip Chart High Sound AlarmsTrouble Alarms Environmental Input Alarm LogicConfiguring Templates Removing/Changing a SensorTemplate Types Programming Alarm Parameters Configuring IP AlarmsIP Alarm Setup IP Schedule screen Alarm Logic IP Alarm Flowchart Removing an IP AlarmSetup Classes Input/Alarm ClassesAdding a Profile Configuring User Profiles and ContactsConfiguring User Profiles Permissions Master System Site Admin UserSelecting Classes ClassesAdding Contacts ContactsDeleting a Profile Alphanumeric Pager Calls Voice CallsNumeric Pager Calls Fax Calls Alarm Delivery OptionsMail ScheduleSaving and Loading Programming ReconnectingRecording and Uploading Voice Messages Recording Voice MessagesCustom Voice Manager Holiday List Holiday SetupEnabling Custom Pop-Up Messages Alarm Message Pop-UpsActivating Alarm Pop-Ups Editing Pop-Up Custom Message Setting Pop-Up Text LocationAudible Alarm Notification Smtp Error messages Mail Setup and Two-Way E-Mail CommandsRequesting a Status Report Two Way E-MailRequesting an IP Ping Requesting a Trace RouteRequesting Help Requesting a PowerGate Outlet CommandRequesting a Picture from a Camera Panasonic Configuring a Video CameraAssociating Cameras Graphs WebRemote Web Updating the WebViewing the Remote Web HistoryHistory Options Datalog HistoryQuerying the History Database with HistoryView Viewing HistoryHistory QuickView Printing Data Exporting Data GraphingCopying to the Clipboard Manually Forcing History DownloadsDeleting Data ArchivingManual Datalog Download in progress Updating Firmware

RIM-600 specifications

Chatsworth Products (CPI) has established a reputation for delivering innovative solutions in the field of infrastructure technology. One of their standout products is the RIM-600, a versatile and feature-rich telecommunications rack designed to accommodate various IT equipment needs in data centers and network environments.

The RIM-600 boasts a robust construction, featuring a sturdy steel framework that enhances durability and provides optimal protection for sensitive electronic components. This product is engineered to support a range of IT gear, including servers, network switches, and patch panels, making it an ideal choice for organizations looking to maximize their data center efficiency.

One of the key features of the RIM-600 is its impressive cooling capability. The rack is designed with advanced airflow management in mind. It includes adjustable vertical cable management options that help maintain proper airflow while minimizing cable congestion. This design is crucial for preventing overheating and ensuring reliable performance for all housed equipment, thereby extending the lifespan of critical hardware.

The RIM-600 also incorporates tool-less assembly, simplifying the installation and setup process. This feature is particularly advantageous for IT professionals who require a rapid deployment of systems without cumbersome installation procedures. Furthermore, the rack’s modular design allows for easy customization and scalability, accommodating varying configurations as business needs evolve.

Moreover, the RIM-600 ensures enhanced accessibility with removable side panels and rear doors. This facilitates hassle-free cable access and promotes efficient maintenance practices. The inclusion of integrated grounding provisions ensures that all equipment remains secure and compliant with safety standards.

In terms of scalability, the RIM-600 can support up to 3,000 pounds of equipment, offering ample weight capacity for heavy-duty installations. Its compatibility with popular accessories, including shelving, power distribution units, and cooling solutions, further enhances the rack's utility and flexibility in diverse operational environments.

In summary, the Chatsworth Products RIM-600 is an exceptional telecommunications rack combining durability, cooling efficiency, and ease of installation. Its innovative design and thoughtful features make it a top choice for organizations looking to elevate their data center infrastructure while ensuring equipment protection and optimal performance.