Chaparral FS2620R manual Device Scsi Channel Problems, Router is Not Responding

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Device SCSI Channel Problems

Device SCSI Channel Problems

Problem: Not all drives connected to the router device channels are displayed during boot, or the router hangs during display of connected drives and never reaches the Router Administrator screen.

Solution: Check your JBOD or tape library documentation to be sure that the device is properly configured. If your device supports removable drives, check the drive shuttles to be sure that the power connectors, SCSI connectors, and SCSI cables are properly seated. Check termination and SCSI ID assignment.

Router is Not Responding

Problem: The router is turned on and connected, but is not working properly and its LED lights are not lit.

Solution: Replace the fuse.

Note: Be sure to use an F2H, 250V fuse.

1Insert a small flat-blade screwdriver under the tab where the fuse is located and pull out the fuse and fuse box.

See Figure 2-3 on page 2-4.

2Remove the spare fuse from the box and replace the old fuse.

3 Reinstall the fuse and fuse box.

4-5

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Contents User’s Guide Page Copyright Canadian Compliance Statement Safety Page Contents Address and Device Mapping Reference Documents FS2620R Rack User’s Guide Viii About this Guide IntroductionChaparral FS2620R Router Benefits and Features ConventionsBold Chaparral FS2620R Router Benefits and Features About Serverless Backup and Restore Physical SpecificationsEnvironmental To unpack the router Unpacking the RouterTo install the FS2620R on a desktop Installing the RouterInstalling on a Desktop Installing in a RackTo install the router in a rack Connecting the RouterRear panel components Connecting to the Scsi ChannelsConnecting to the Fibre Channel Port To connect devices to the Scsi channelsTo connect to the Fibre Channel port To connect to the RS-232 port Connecting to the RS-232 PortTo connect to the Ethernet port Powering Up All DevicesConnecting to the Ethernet Port To power up Scsi devicesTo make the host FC connection Understanding the LED Status LightsDescription Color Function Label Setting Default For more information, see Router Default SettingsSimple loop configuration example Installation Configuration ExamplesMultiple servers on a SAN FC-AL Multiple SANs with fabric FC-SW Combination loop and switch configuration Accessing the Router Administrator Software Configuring the RouterFS2620R Rack Model User’s Guide Accessing the Router Administrator Using the Ethernet Port FS2620R Rack Model User’s Guide Configuring the Router’s Network Settings System Configuration Screen Snmp Configuration Screen Restarting the Router To access the network management system Navigating the Router Administrator SoftwareMenu Tree illustrates the main menu options and sub-options Changing the Screen Display Changing Router ConfigurationConfiguring the FC Host Channels To configure an FC host channel Select Enabled or Disabled and press Enter Changing Router Configuration System confirms that you want to make the changes To change the Scsi ID assigned to a Scsi channel Changing the Scsi ID Assigned to Each Router ChannelFS2620R Rack Model User’s Guide To set the router’s date Setting the Date and TimeTo set the router’s time Changing the Scan Delay Enabling and Disabling the AlarmTo change the scan delay Alarm threshold What to do when the alarm sounds To enable or disable the alarmSelect Restore Defaults and press Enter Rebooting the RouterRestoring the Default Settings To restore the default settingsChanging the Mapping Mode Auto or Fixed To change the mapping modeChanging and Displaying Device Information Changing Device Addresses FC LUNs Select Mapping Mode press EnterTo change the device FC LUNs See Changing the Mapping Mode Auto or Fixed onChanging Addressing Method Displaying the Devices Connected to the RouterSelect Addressing Method and press Enter Displaying the FC-to-SCSI Address Map To display the devices connected to the routerTo display the address map Displaying the Event Log Displaying Router InformationSelect View Event Log and press Enter To display one event at a timeTo display a full page of events Capturing the Event Log FileTo capture the event log file Displaying Hardware and Configuration InformationGbic To display hardware information only To display hardware and configuration information Displaying the Router’s FC LUN To display the router’s LUNSelect Display Address Map and press Enter To upgrade the router’s firmware Upgrading FirmwareUpgrading the Controller’s Firmware Upgrading LAN Firmware To upgrade the Ethernet card’s firmwareUpgrading Firmware FS2620R Rack Model User’s Guide Chaparral Technical Support Problems During BootupFS2620R Rack Model User’s Guide Select 2. Clear Configuration and press Enter To restore the default configurationSolution Terminal Emulator and COM Port ProblemsRouter is Not Responding Device Scsi Channel ProblemsTo set up debug logging Setting Up Debug LoggingUsing the Loader Diagnostics Menu Using the Loader Utility MenuVoltage and Temperature Errors and Warnings FS2620R Rack Model User’s Guide Address and Device Mapping Device Loop ID to Alpa MappingALP 114 115 116 117 118 119 120 121 122 100 123 101 124 102 125 Using Address Resolution Protocol Configuring the Router for TCP/IPDynamic Host Configuration Protocol Configuration To use ARP to resolve addresses in WindowsArp -s IP address 005013fx-xx-xx To discover which IP address was assigned to the router Simple Network Management Protocol ConfigurationFS2620R Rack Model User’s Guide Standards Reference DocumentsSBP BooksGlossary G6322/G7324 User’s Guide Glossary G6322/G7324 User’s Guide Index Dhcp Page FS2620R Rack Model User’s Guide TCP/IP FS2620R Rack Model User’s Guide