Chaparral manual FS2620R Rack Model User’s Guide

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FS2620R Rack Model User’s Guide

Problem: The system hangs after the “All diagnostic tests passed” message or while scanning devices.

Solution: Follow these steps to resolve the problem:

1Verify there are no SCSI address conflicts.

2Check the connected SCSI devices to make sure everything is properly connected and SCSI termination is correct. See Restoring the Default Configuration Through the Flash Utility.

3Check to make sure the devices work properly on a different router, make sure you are not combining HVD and LVD/SE devices.

Restoring the Default Configuration Through the Flash Utility

You can clear the router configuration and restore all router default settings without accessing the Router Administrator software. You may want to do this if the router is not working properly or the system hangs after the “All diagnostic tests passed” message, as shown on the following screen.

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Contents User’s Guide Page Copyright Canadian Compliance Statement Safety Page Contents Address and Device Mapping Reference Documents FS2620R Rack User’s Guide Viii Introduction About this GuideChaparral FS2620R Router Benefits and Features ConventionsBold Chaparral FS2620R Router Benefits and Features About Serverless Backup and Restore Specifications PhysicalEnvironmental Unpacking the Router To unpack the routerInstalling the Router Installing on a DesktopInstalling in a Rack To install the FS2620R on a desktopConnecting the Router To install the router in a rackConnecting to the Scsi Channels Rear panel componentsConnecting to the Fibre Channel Port To connect devices to the Scsi channelsTo connect to the Fibre Channel port Connecting to the RS-232 Port To connect to the RS-232 portPowering Up All Devices Connecting to the Ethernet PortTo power up Scsi devices To connect to the Ethernet portUnderstanding the LED Status Lights To make the host FC connectionDescription Color Function Label Router Default Settings Setting Default For more information, seeInstallation Configuration Examples Simple loop configuration exampleMultiple servers on a SAN FC-AL Multiple SANs with fabric FC-SW Combination loop and switch configuration Configuring the Router Accessing the Router Administrator SoftwareFS2620R Rack Model User’s Guide Accessing the Router Administrator Using the Ethernet Port FS2620R Rack Model User’s Guide Configuring the Router’s Network Settings System Configuration Screen Snmp Configuration Screen Restarting the Router Navigating the Router Administrator Software To access the network management systemMenu Tree illustrates the main menu options and sub-options Changing Router Configuration Changing the Screen DisplayConfiguring the FC Host Channels To configure an FC host channel Select Enabled or Disabled and press Enter Changing Router Configuration System confirms that you want to make the changes Changing the Scsi ID Assigned to Each Router Channel To change the Scsi ID assigned to a Scsi channelFS2620R Rack Model User’s Guide Setting the Date and Time To set the router’s dateTo set the router’s time Changing the Scan Delay Enabling and Disabling the AlarmTo change the scan delay To enable or disable the alarm Alarm threshold What to do when the alarm soundsRebooting the Router Restoring the Default SettingsTo restore the default settings Select Restore Defaults and press EnterChanging the Mapping Mode Auto or Fixed To change the mapping modeChanging and Displaying Device Information Select Mapping Mode press Enter Changing Device Addresses FC LUNsSee Changing the Mapping Mode Auto or Fixed on To change the device FC LUNsChanging Addressing Method Displaying the Devices Connected to the RouterSelect Addressing Method and press Enter Displaying the FC-to-SCSI Address Map To display the devices connected to the routerTo display the address map Displaying Router Information Displaying the Event LogTo display one event at a time Select View Event Log and press EnterCapturing the Event Log File To display a full page of eventsDisplaying Hardware and Configuration Information To capture the event log fileGbic To display hardware information only To display hardware and configuration information Displaying the Router’s FC LUN To display the router’s LUNSelect Display Address Map and press Enter To upgrade the router’s firmware Upgrading FirmwareUpgrading the Controller’s Firmware To upgrade the Ethernet card’s firmware Upgrading LAN FirmwareUpgrading Firmware FS2620R Rack Model User’s Guide Problems During Bootup Chaparral Technical SupportFS2620R Rack Model User’s Guide To restore the default configuration Select 2. Clear Configuration and press EnterTerminal Emulator and COM Port Problems SolutionDevice Scsi Channel Problems Router is Not RespondingSetting Up Debug Logging To set up debug loggingUsing the Loader Diagnostics Menu Using the Loader Utility MenuVoltage and Temperature Errors and Warnings FS2620R Rack Model User’s Guide Address and Device Mapping Loop ID to Alpa Mapping DeviceALP 114 115 116 117 118 119 120 121 122 100 123 101 124 102 125 Configuring the Router for TCP/IP Using Address Resolution ProtocolDynamic Host Configuration Protocol Configuration To use ARP to resolve addresses in WindowsArp -s IP address 005013fx-xx-xx Simple Network Management Protocol Configuration To discover which IP address was assigned to the routerFS2620R Rack Model User’s Guide Reference Documents StandardsBooks SBPGlossary G6322/G7324 User’s Guide Glossary G6322/G7324 User’s Guide Index Dhcp Page FS2620R Rack Model User’s Guide TCP/IP FS2620R Rack Model User’s Guide