AMCC 9690SA Sales and ordering information, Feedback on this manual

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Appendix: Technical Support

For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to:

„3ware support page at: http://www.3ware.com/support/

„3ware knowledgebase: http://www.3ware.com/KB/kb.asp

„3ware software downloads: http://www.3ware.com/support/download.asp

„3ware documentation: http://www.3ware.com/support/userdocs.asp

„3ware Compatibility Lists: http://www.3ware.com/products/sys_compatibility.asp

For specific answers to questions or to give feedback about the product, visit our Web site at http://www.3ware.com/support and log in. AMCC also offers toll-free 1 (800) 840-6055 or 1 (858) 535- 6517 direct phone support during normal business hours.

Sales and ordering information

For sales information, send an electronic mail message to 3wareSales@amcc.com.

Feedback on this manual

Your feedback is welcome. If anything in the guide seems unclear please let us know. You can contact support by logging in and using Web Support at http://www.3ware.com/support/support.asp.

www.3ware.com

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Contents 3ware 9690SA SAS/SATA RAID Controller Trademarks CopyrightDisclaimer Table of Contents About this Guide Getting Started Contents of this Package9690SA RAID Controller Card Models 3ware 9690SA SAS/SATA RAID Controller Installation GuidePort 3ware 9690SA-8I Serial ATA RAID Controller Port 3ware 9690SA-8E Serial ATA RAID Controller CablesMulti-lane Cable Serial ATA SFF-8087 Other Available CablesMotherboard and Slot Requirements System RequirementsOperating System Requirements Site Selection Safety InformationProtecting Equipment and Data Installation Considerations Before You Start Tools You NeedInstall the Controller in the Computer Inserting Controller Into PCI Express Slot Attach the Cables to Your Controller External Enclosure Connection Connect the Cables to BackplanesCheck Installation and Close the Case Finishing Up the RAID Controller InstallationConfigure Your RAID Arrays Connect Battery if appropriateItems in Remote Battery Installation Package Installing a Battery Backup UnitInstalling the Control Module To install the control module BBU control module connected to the controller Installing the Remote BatteryThree locations for mounting battery on remote board Attaching the battery module to the remote board Installing the Remote Battery Replacing the Battery Removing the power cable from the BBU module 26 3ware 9690SA SAS/SATA RAID Controller Installation Guide Feedback on this manual Sales and ordering information
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