American Dynamics KT-400 installation manual Technical Support

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Technical Support

For technical assistance with the KT-400 Ethernet Four-Door Controller and other Kantech products, contact technical support, Monday to Friday. See the following table for the technical support phone numbers.

Country/Region		Phone Numbers		Support	Email
Country/Region		Phone Numbers		Hours	Email
				Hours


		North America Toll Free +888 222 1560 (GMT -05:00)

US and Canada		Direct: +450 444 2030		8:00 to 20:00	kantechsupport@tycoint.com
US and Canada		Fax: +450 444 2029		8:00 to 20:00	kantechsupport@tycoint.com
		Fax: +450 444 2029

		Latin America (GMT -03:00)

		Direct: +5411 4717 2929
Argentina		Direct: +5411 4717 1320		9:00 to 18:00	ingenieria@tycoint.com
Argentina		Direct: +5411 4717 5525		9:00 to 18:00	ingenieria@tycoint.com
		Direct: +5411 4717 5525
		Fax: +5411 4717 1060

		Asia (GMT +08:00)

		Direct: +65 6319 9820
Singapore		Fax: +65 6319 9821		8:30 to 18:00	swhuin@tycoint.com
Singapore		Direct: +65 6389 8297		8:30 to 18:00	wtooh@tycoint.com
		Direct: +65 6389 8297			wtooh@tycoint.com
		Fax: +65 6389 8292

	Europe Toll Free +800 CALL TYCO / +800 2255 8926 (GMT +01:00)

Bahrain		+800 04127

France		+33 04 72 79 14 83

Greece		+00 800 31 22 94 53

Russia		+8 10 800 2052 1031

Spain		+900 10 19 45		8:00 to 18:00	tfsemea.support@tycoint.com

Turkey		+00 800 31 92 30 37

United Arab Emirates		+800 0 31 0 7123

		+44 08701 ADT SUP / 44 08701 238 787
United Kingdom		Direct: +31 475 352 722
		Fax: +31 475 352 725

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Contents KT-400 Page Table of Contents Installation Checklist Inputs and Outputs Assignments Sheet Pre-Installation Information Technical Support UL 294 Compliance Notice Compliance Specifications FCC & IC ComplianceUL Compliance UL 1076 Compliance NoticeDN1726-0811 Multiple Configuration Options OverviewInputs Trouble and Reporting KT-400 Ethernet Four-Door Controller PCB View KT-400 KT-400 Cabinet Model for North America System Architecture DN1726-0811 Over the internet with a KT-NCC and EntraPass Global Edition Vital LED Heartbeat Patterns Vital LED Heartbeat PatternsTechnical Specifications Type DescriptionExpansion Modules Models Electrical SpecificationsTypical Related DocumentationDimensions Drawings Part number DescriptionMiscellaneous Items Models Information DN1762, FigureInstalling the KT-400 Ethernet Four-Door Controller Earth Grounding AWG #18 grounding wire to EgndConnect readers and keypads Reader Connection Terminal WarningTamper Protection Install tamper switch on cabinet Relay Controlled OutputsConnecting the KT-400 Ethernet Four-Door Controller BluePowering the KT-400 Ethernet Four-Door Controller Connecting over Corporate Network LANSPI Expansion Port Example of current draw calculationImportant Installation Rules about Expansion Modules KT-MOD-CAB Dimensions Drawing in DWG FormatPCB View of Expansion Modules With Expansion ModulesEthernet Four Expansion Modules Cabinet for North America Troubleshooting Soft ResetDefault initialization KT-400 Factory Default StepsBi-annual test for battery Annual test for emergency lithium ion batteryOptional Documentation Make sure the KT-400 is in Factory Default Dhcp mode. See on Important The KT-Finder application isVerify your Network Configuration Information Sheet KT-400 Ethernet Four-Door Controller EntraPass Site KT-400 Ethernet Four-Door Controller SiteInstallation Checklist Installing the KT-400 Ethernet Four-Door ControllerInputs and Outputs Assignments Sheet No or NC EOL, DRY or DeolKT-400 Cabinet Inner Door Sticker Diagram North America DN1726-0811