To clean the printhead, supply sensor, and platen roller:
1.Turn off the printer.
2.Open the cover and printhead assembly.
3.Remove the label roll and ribbon (when cleaning the printhead).
4.Press down on the exit cover tabs to open the exit cover on the front of the printer.
Exit Cover
5.Clean the platen roller with a dry cloth or small brush. However, if there is adhesive gum
Care and Maintenance