Monarch 9800 Series manual Error M e s s a g e s, T a Error s

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E r r o r M e s s a g e s

You may receive the following types of error messages:

uData Errors

uCommunication Errors

Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. Call Technical Support if you receive any error message not listed in this chapter.

D a t a E r r o r s

Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that incorrect data was sent to the printer, and the printer is ignoring it. Your System Administrator should correct the packet and send it back to the printer.

Error Description/Action

001 Format ID number must be 1 to 999.

002Name must be 1 to 8 characters inside quotes.

003Action must be A (add) or C (clear).

004Supply length is invalid.

005Supply width is invalid.

006Storage device must be R (volatile RAM).

007Unit of measure must be E (English), M (Metric), or G (Dots).

010Field ID number is outside the range 0 to 999.

011Field length exceeds 2710.

6-4Troubleshooting

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Contents Monarch Series Printers Canadian D.O.C. Warning Page Page TA B L E O F C O N T E N T S Page T T I N G S TA R T E D D i e n c e D e r i n g P r o g r a m m e r ’ s M a n u a l sO u t M o n a r c h Q u i c k s e t U t i l i t i e s P a c k i n g t h e P r i n t e rN n e c t i n g t h e P o w e r C a b l e T a b l i s h i n g C o m m u n i c a t i o n sN n e c t i n g t h e C o m m u n i c a t i o n C a b l e DTRT t i n g D I P S w i t c h e s 6Getting Started I n g t h e C o n t r o l P a n e l I n t e r S t a t u s L i g h t sT t o n F u n c t i o n s A t u s code B oA D I N G S U P P L I E S High EnergyA d i n g L a b e l s o r Ta g s Supply Holder Guides 4Loading Supplies Thumb Well R P e e l M o d e 9 8 3 0 o n l y Feed the backing paper over the peel bar I n g t h e O p t i o n a l Te a r B a r J u s t i n g t h e W i d e / N a r r o w K n o b s Page A D I N G R I B B O N A d i n g R i b b o n Printhead Tab Deflector Tab 4Loading Ribbon Take-up Core Take-up Reel I n g a H i g h E n e r g y R i b b o n G h E n e r g y R i b b o n L i m i t a t i o n s 8Loading Ribbon I N T I N G I n t i n g D e m a n d M o d e P r i n t i n gE a r i n g B a t c h e s I n t i n g a n Error L a b e lI n g B a t c h S e p a r a t o r s J u s t i n g P r i n t P o s i t i o n s I n t i n g t h e E u r o D o l l a r S y m b o l 6Printing R E a N D M a I N T E N a N C E E a r i n g L a b e l J a m s E a n i n gExit Cover Die Cut Sensor Supply Sensor Page P l a c i n g t h e P r i n t h e a d Page Do not touch here J u s t i n g t h e P r i n t C o n t r a s t P l a c i n g t h e F u s e Troubleshooting I n t i n g a Te s t L a b e l This section helps you correct some problems that may occur Tr o u b l e s h o o t i n gError M e s s a g e s T a Error sPage Page Page Page Page M m u n i c a t i o n F a i l u r e s T a F o r m a t t i n g Error s C h i n e Fault s Page Page Troubleshooting E C I F I C AT I O N S & a C C E S S O R I E S I n t e rP p l i e s B b o n SpecificationO u t R i b b o n s C e s s o r i e s 4Specifications & Accessories O S S a R Y FormatPage