Troubleshooting | Minuteman UPS SNMP-NV6 manual

SNMP-NV6

8. Troubleshooting

1.How do I setup a SNTP (Simple Network Time Protocol) server?


Answer: In the Windows XP operating system, click Start					select Control Panel
choose Add/Remove	Programs		click	the	Add/Remove Windows
Components button	click	Networking		Services select the Simple
TCP/IP Services check box		and then click ‘OK’ to finish the installation of

Simple TCP/IP Services. After that, enter in the host’s IP address on the Time Server page.

2.How do I verify the network connection between my workstation and the SNMP-NV6 card?

Answer: Check the network connection by typing the following command ping HostName or IP address at your workstation.

3.In the Web Browser, I can see the Login page but cannot login.

Answer: Please check the IP address of the SNMP-NV6 card and the PC you trying to login from. If both of the IP addresses are not in the same LAN, run the EzSetting program to configure the User Limitation to Allow Any.

4.How do I refresh the NetBIOS table in Windows operating system?

Answer: Sometimes the IP address of the SNMP-NV6 card will be changed, but the host name will remain the same. Although Windows will update its NetBIOS table periodically, you can force it to purge its cache immediately by typing the command nbtstat –Rin the shell. After that, you can connect to the SNMP- NV6 card by its host name.

5.How can I get the IP address and MAC address of my computer?

Answer: For Windows system: type ipconfig /all at the DOS prompt. For UNIX system: enter ifconfig in the shell.

6.I am unable to ping or connect to the SNMP-NV6 card?

Answer: Check the following items:

1)Check all the network connections.

2)Ensure that your PC and the SNMP-NV6 card are in the same network segment. If you don't have a router, they must be in the same network segment.

3)You can connect to the SNMP-NV6 card only if your PC and the SNMP-NV6 cards are using the IP addresses from the same IP address block. Normally,

private LANs use the IP addresses from one of the following blocks.

10.0.0.0~ 10.255.255.255

172.16.0.0~ 172.31.255.255

192.168.0.0 ~ 192.168.255.255

The SNMP-NV6 card's default IP address (192.168.1.100) is from the last block. If your LAN is using a different address block, you will not be able to connect to the SNMP-NV6 card via the LAN.

Under such situation, you can choose to:

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