Parker Products OEM350X manual OEM650/OEM650X Troubleshooting

OEM650/OEM650X • TROUBLESHOOTING

•How many units failed?

•What was happening when the unit failed (i.e., installing the unit, cycling power, starting other equipment, etc)?

•How was the product configured (in detail)?

•What, if any, cables were modified and how?

•With what equipment is the unit interfaced?

•What was the application?

•What was the system sizing (speed, acceleration, duty cycle, inertia, torque, friction, etc.)?

•What was the system environment (temperature, enclosure, spacing, unit orientation, contaminants, etc.)?

•What upgrades are required (hardware, software, user guide)?

3.Call Parker Compumotor’s Applications Engineering Department [(800) 358-9070] for a Return Material Authorization (RMA) number. Returned products cannot be accepted without an RMA number.

4.Ship the unit to: Parker Compumotor Corporation

5500 Business Park Drive Rohnert Park, CA 94928 Attn: RMA # xxxxxxx

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