Getting Technical Assistance
Should you encounter questions or problems with your FW-6420, Lanner Electronics is ready to assist you within the guidelines of our product support programs. First, check the electronic product documentation for assistance. If you still cannot find the solution to your problem, contact Lanner sales team with the following information handy:
FW-6420 model name
Part number
Local network configuration details
The abnormal behavior and/or error messages reported by your network system
Your questions, or a description of the problem you are experiencing
Call, fax, or e-mail Lanner Electronics for technical support.
Phone: 886-2-8692-6060
Fax: 886-2-8692-6101
E-mail:sales@lannerinc.com
About this Manual
This target audience of this manual includes users, administrators and technicians. This publication is a useful reference when installing, configuring, operating and managing the FW-6420. This breakdown and short descriptions of this manual’s contents are as follows:
Chapter 1 – Introduction provides an overview of the FW-6420 mini desktop network security appliance, including its related features, application usage and technical specifications list. The chapter also guides users through the pre and post installation process by listing safety tips plus an overall detailed description of the control board and system and their vital components.
Chapter 2 – Introduce Hardware Installation
Chapter 3 – Award BIOS Setup
Appendix A –summarizes the specification of the power adapter
iv
