Topcom 510, 500, 520 manual Error MESSAGES/CAUSES Quick Operation Guide

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HL_DM5201_GB.qxd 16-04-2003 13:24 Page 4

Deskmaster

13.6

PROGRAMMING THE PREFIX

35

13.7

TELEPHONE RESET

36

13.8

CALLER ID DISPLAY CONFIGURATION (NUMBER, NAME, OFF)

36

13.9

USER TO USER SIGNALLING (UUS)

37

 

13.9.1 Programming UUS Messages

37

13.10

LEAST COST ROUTING (LCR FUNCTION)

37

14

DATA INTERFACE

39

14.1

CONFIGURATION OVERVIEW

39

14.2

ESTABLISHING INTERNET CONNECTION (WIN95®; WIN98®)

39

 

14.2.1 Installing Modem driver into Windows

39

 

14.2.2 Setting Dial-Up Network

39

 

14.2.3 Setting Internet Protocol

40

 

14.2.4 Establishing Connenction witn Internet provider via Dial-Up Network

40

14.3

CTI SOFTWARE INSTALLATION

41

14.4

PC TELEPHONY WITH THE DESKMASTER PC SOFTWARE

41

 

14.4.1 Functions of the Deskmaster PC Application

41

14.5

DATA ACCESS WITH MODEM COMMANDS

42

15

DESKMASTER 520I ANALOG INTERFACE

42

15.1

CONFIGURATION OVERVIEW

43

15.2

TRANSFER CALL FROM ISDN PHONE TO ANALOGUE PHONE

43

15.3

KEYPAD COMMANDS ON ANALOGUE PORT

43

15.4

FLASH COMMANDS ON ANALOGUE PORT

44

15.5

MSN FOR THE ANALOG PORT

44

15.6

SELECTING THE ISDN CALL TYPE ON THE ANALOG EXTENSION

44

16

TROUBLESHOOTER

45

17

APPENDIX

46

17.1

MODEM COMMANDS (AT COMMANDS)

46

 

17.1.1 Basic Commands

46

 

17.1.2 '&' Commands

46

 

17.1.3 '*' Commands (Special Deskmaster Control Commands)

47

17.2

RESULT CODES

47

 

17.2.1 Data Codes

47

 

17.2.2 Voice Codes

48

 

17.2.3 Register

48

 

17.2.4 External Interfaces (Microsoft TAPI, CAPI, DDE and ODBC)

49

18

ERROR MESSAGES/CAUSES

49

19

QUICK OPERATION GUIDE

51

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Contents Deskmaster Deskmaster Ringer Configurations Error MESSAGES/CAUSES Quick Operation Guide Deskmaster Function Keys Display General Remarks1st Line 2nd LineCleaning Disconnecting the Line Cords from the PhonePlace Security NotesUser Interface Concept System param Charge LanguageLanguage English Language French Selecting the languagePlease dial Ringing Connected 21 Feb 1726 Establishing a Phone CallOutgoing Calls 21 Feb 1726 Isdn012536874556 For Please dialMSN 21*7128375# 071183#02Message from System 07118398261 Ringing Dialling with Comfort21 Feb 1726 Telephone book ACompany Topcom 21 Feb 1726 170 07231396410Dialling from the Notebook Connected Please dial Ringing Disconnected call During a Phone CallHold the line Broker, Conference Conference 07231396410 + 07118398 Conference21 Feb 1726 180 Pickup call Connected Connected 480 Park call 21 Feb 1726Parking a connection Personal Configurations Incoming Call During a ConnectionConnected Camping A 2nd Incoming Call Call WaitingPhone Barring OFF Hotline NumberHotline Hotline CallsDisplaying the Selected Features 21 Feb 1726 01 09.04 07118398262 02 09.0421 Feb 1726 Diversion MSN 1 to Call Waiting active on Call Waiting OFFFunction Last CallRinger Configurations 21 Feb 1726 Quiet Quiet OFF21 Feb 1726 Quiet FilterSetting Ringing Tone and Volume Filter Number SelectionFeb 99 210 Tone ringer 211212 213Appointment Function Displaying AppointmentsScheduling a New Appointment Appointment 1 Appointment 1 12345 In 1 MinuteExpiry of an Appointment Appointment 1 12345 In 5 Minutes Appointment 1 12345 modify Appointment 1 12345 deleteDisplaying Call Charges Call charges Last call Charge sum 122 DAlphanumeric characters Programmiing & ConfigurationsProgramming the Phone book 13.2.1 New Phone Book Entry Name Topcok Topcom Number Prg. tel. book Delete entry ACompany 510 Store notePassword Modify Protection PasswordModify password Protection OFFSystem param Charge 259 MSN MSN 1 Voice MSN 2 VoiceSystem param Charge 259 MSN MSN 1 Voice MSN 4 Data Programming Multiple Subscriber Numbers MSNProgramming the prefix Caller ID Display Configuration number, name, OFF Telephone resetNumber display User to User Signalling UUS User text text?System param Least cost routing LCR functionSystem param Charge 360 LCR LCRData Interface Configuration OverviewEstablishing Internet connection WIN95 WIN98 WIN NT Windows CTI Software Installation CD-Version PC Telephony with the Deskmaster PC SoftwareData Access with Modem Commands Deskmaster 520I Analog InterfaceConnected 580 Transfer to AB April 99 09 Keypad commands on analogue portTransfer call from Isdn phone to analogue phone Flash commands on analogue port System param Charge 259 MSN MSN 1 Voice MSN 5 ABFri 21 Feb MSN for the Analog PortTroubleshooter Wrong MSNModem Commands AT Commands AppendixResult codes Voice Codes Error MESSAGES/CAUSES Quality of service unavailable Quick Operation Guide Copyright