Wireless Mobile Screen Customization
Wireless Mobile Screen Customization
Customizing PDA Screens
Note: This section does not apply to WAP screens. WAP screen customization is described in the Customizing WAP Screens section later in this chapter.
A typical CRM installation includes default user interfaces for different types of mobile devices. However, you may want to further customize some areas. You should carefully consider the way in which you do this. The VDU on a mobile device is many times smaller than a standard monitor, so it is important that the user interface is optimized for the smaller screen size. For example, if you add too many fields to a PDA screen, it will look crowded and will be difficult for the user to work with.
The areas that can be customized for PDAs are:
Screens
Lists
Tabs
You customize PDA screens, lists, and tabs in the same way as you customize screens, lists, and tabs in CRM. However one additional step is required:
Before you begin customizing Screens, Lists, or Tabs, you need to select the correct device type from the devices list. This list is displayed on the Screens, Lists, and Tabs pages in Administration Customization <Entity>.
Devices list
For more detailed information on screen, list, and tab customization, please refer to the System Administrator Guide.
Customizing a Dashboard on Mobile Devices
You may need to customize a Dashboard for PDA users. For example, you may decide to limit the content available to them and you may want to configure a default Dashboard screen for mobile users. For more information on setting up a Dashboard for users, please refer to the System Administrator Guide.
Wireless Mobile Guide