Mobile Devices
Mobile Devices
In addition to all
Device | Example |
|
|
Pocket PC | HP iPAQ |
|
|
Other | Any other mobile device with a |
| browser that supports WML 1.1 |
|
|
Enabling Users
All users who want to access CRM from a mobile device need to be enabled to do so.
To enable a user for mobile:
1.Select Administration Users Users.
2.Select the hyperlink of the user you want to enable, and select the Change action button.
3.Ensure that the PDA/WAP Access field has been set to True.
4.Select Save.
URLs for Accessing CRM
Your Network Administrator needs to set up URLs for all mobile users so that they can access Mobile online from inside or outside the corporate network.
The URL for accessing CRM from inside the corporate network is the same as the URL for accessing CRM from your desktop and is typically in the following format:
http://yourserver/yourapp
The URL for accessing CRM from outside the corporate network typically includes your company's IP address. The URL is normally in the following format:
http://companyipaddress/yourserver/yourapp