Making Devices Known to CRM
Making Devices Known to CRM
Setting Up New Devices
It is unlikely that you will need to set up any new devices, as most of them are set up in CRM by default.
When Wireless Mobile is installed, a number of mobile device types are set up by default. The default devices should be sufficient for the range of mobile devices that you will use to access CRM. However, you can specify additional devices if required. When you add a new device it is recommended that you base it on one of the previously set up devices. Otherwise, you will need to set up a folder with
To set up a new device:
1.Click on Administration Advanced Customization and select Devices from Advanced Customization Home page.
A list of default devices is displayed.
Devices list
2.Click the New Device button.
The Device input form is displayed.
Device input form
3.Type a description of the device you want to set up in the Administrative Description field.
4.Enter a description of the device for the end user in the User Description field.
Wireless Mobile Guide