VeriFone Vx510 manual Contents

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CONTENTS

PR E F A C E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CH A P T E R 1

 

 

Terminal Overview

Features and Benefits

10

 

Exceptional Ease of Use

10

 

Countertop Performance in a “Hand-Over” Design

10

 

True Multi-Application Capability

10

 

Wireless Connectivity

10

CH A P T E R 2

 

 

Terminal Setup

Select Terminal Location

11

 

Ease of Use

11

 

Environmental Factors

11

 

Electrical Considerations

12

 

Unpack the Shipping Carton

12

 

Examine Terminal Features

13

 

Front Panel

13

 

Connection Ports

14

 

Establish Telephone Line Connections

16

 

Install the Paper Roll

17

 

Install/Replace MSAM Cards

19

 

Connect Optional Device(s)

21

 

Vx5xx Optional Device Connections

21

 

Vx6xx Optional Device Connections

23

 

External Printers Supported

24

 

Connect the Terminal Power Pack

25

 

Smart Battery

26

 

Installation

27

 

Removal

27

 

Charging

27

 

Battery Life

28

 

Install/Replace SIM Card

 

 

(GSM/GPRS Models)

28

 

Antenna

31

 

Installation

31

 

Orientation

32

 

Replacing the Antenna

32

 

Wireless Transactions

33

 

Smart Card Transaction

33

 

Magnetic Card Reader Use

33

OMNI 5XXX AND VX5XX/VX6XX INSTALLATION GUIDE

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Contents Omni 5xxx and Vx5xx/Vx6xx Omni 5xxx and Vx5xx/Vx6xx Installation Guide VeriFone, Inc Contents Troubleshooting SpecificationsMaintenance VeriFone ServiceOrganization AudienceDocument Conventions Documentation documentsAcronym Definitions Related Documentation Terminal Overview ChapterWireless Connectivity Features and BenefitsFactors Select Terminal LocationElectrical Considerations Unpack Shipping Carton12-key,telephone-style keypad FeaturesVx6xx Connection Ports Side and Bottom View Vx5xx Connection Ports Bottom View Vx6xx Direct Telephone Connection Establish Telephone Line ConnectionsOpening the Printer Cover Removing Partial Paper Roll MSAMs Install/Replace Msam CardsOpening Msam Compartment Door Connect Optional Devices Connecting the PINpad or Smart Card Reader toVx5xx Example PINpad Serial Port Connections Connecting the Check Reader toVx6xx Example PINpad Serial Port Connections Vx6xx Example Check Reader Connection To Connect Connect Terminal Power PackSmart Battery Install the Smart Battery Loosen Retaining Screw Install/Replace SIM Card GSM/GPRS ModelsRemove GSM/GPRS Sled Module Replace GSM/GPRS Module Align Antenna with Antenna Port Tighten Antenna Barrel Nut Smart Card Transaction WirelessTransactions Reader UseUsing the Magnetic Card Reader External Dimensions Power DC Power PackGSM/GPRS Clean the Terminal TerminalSmart Card Reader Smart Card Reader Return a Terminal or Smart Battery for Service VeriFone Service and SupportPower Pack Thermal Printer Paper Accessories DocumentationSwivel Stand Documentation Accessories and Documentation Info Terminal DoesNot Start Does not ShowWill Not Charge Terminal Does Not Dial OutPrinter Does Not Print Transactions Fail To Process Peripheral Device Does Not WorkPrinter Paper Jam Keypad Does Not RespondCheck the Smart Card Reader Index Connecting 23 smart card writers connecting Index Omni 5xxx and Vx5xx/Vx6xx

Vx510 specifications

The VeriFone Vx510 is a compact and robust payment terminal designed for businesses seeking efficient and secure transaction processing. This device is well-suited for a variety of retail environments, including restaurants, grocery stores, and service providers. The Vx510 is known for its user-friendly interface and advanced features, making it an ideal choice for businesses of all sizes.

One of the standout features of the Vx510 is its high-speed processing capability. It is equipped with a 32-bit processor, which ensures that transactions are completed quickly, minimizing wait times for customers. The terminal supports multiple payment types, including credit and debit cards, EMV chip cards, contactless payments, and mobile wallets such as Apple Pay and Google Pay. This versatility allows businesses to cater to a wide range of payment preferences, enhancing customer satisfaction.

Security is a top priority for the VeriFone Vx510. It is compliant with the Payment Card Industry Data Security Standard (PCI DSS), which safeguards sensitive payment information. The device features end-to-end encryption, ensuring that data is protected from the moment it is captured until it reaches the payment processor. The terminal also incorporates a tamper-resistant design, further safeguarding against unauthorized access.

The Vx510 boasts an intuitive user interface, featuring a bright and clear display that guides users through the transaction process. The keypad is designed for ease of use, with tactile buttons that facilitate quick data entry. Additionally, the terminal supports multiple languages, making it accessible to diverse customer bases.

Connectivity options for the Vx510 are plentiful, including Ethernet, modem, and wireless capabilities. This flexibility allows businesses to choose the most convenient connection type for their environment. The device also supports optional advanced features such as gift card processing and reporting tools, making it a comprehensive solution for payment processing needs.

In summary, the VeriFone Vx510 stands out in the marketplace for its speed, security, and versatility. With its advanced technological features, user-friendly design, and robust security measures, it is an ideal payment processing solution for businesses looking to improve transaction efficiency while ensuring customer data protection.