VeriFone Vx510 manual Chapter, Terminal Overview

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CHAPTER 1

Terminal Overview

This chapter provides a brief description of the Vx5xx/Vx6xx series of terminals. The Vx5xx/Vx6xx terminal series represents the shape of things to come in e- payment. These terminals are members of a broad product family that will provide a clear migration path into the future for current users of Omni countertop and portable terminals.

The Vx5xx series includes high performance countertop terminals with fixed and modular enhanced communication options. The Vx 510 (also referred to as Omni 5150) is the entry point countertop terminal.

The Vx6xx series represents a new generation of wireless terminals. The pioneering Vx610 (also known as Omni 5600) features the same sleek, compact design of the Vx510, but in a portable, battery-powered form factor that uses wireless technologies, including Wi-Fi, CDMA and GSM/GPRS.

The bold ergonomic design is sleek and stylish, offering countertop power and 32- bit performance in an integrated terminal that can be handed to the consumer for input. In addition, the Vx5xx/Vx6xx series serves as the entry point to VeriFone’s acclaimed multi-application platform—with the capability to securely support payment and value-added applications on a single terminal.

NOTE VeriFone ships variants of the Vx5xx/Vx6xx terminal for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, or zero or three MSAM cardholders.

Features At a Glance

• Delivers power and usability in a convenient “hand-over” design.

• Securely supports and runs payment and value-added applications.

• Multi-application operating environment.

• Offers unsurpassed performance on EMV smart card transactions.

• 32-bit processing and multi-tasking capabilities.

• Security architecture meets specifications for PED and sophisticated file authentication.

OMNI 5XXX AND VX5XX/VX6XX INSTALLATION GUIDE

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Contents Omni 5xxx and Vx5xx/Vx6xx Omni 5xxx and Vx5xx/Vx6xx Installation Guide VeriFone, Inc Contents Maintenance SpecificationsVeriFone Service TroubleshootingOrganization AudienceDocument Conventions Documentation documentsAcronym Definitions Related Documentation Terminal Overview ChapterWireless Connectivity Features and BenefitsFactors Select Terminal LocationElectrical Considerations Unpack Shipping Carton12-key,telephone-style keypad FeaturesVx6xx Connection Ports Side and Bottom View Vx5xx Connection Ports Bottom View Vx6xx Direct Telephone Connection Establish Telephone Line ConnectionsOpening the Printer Cover Removing Partial Paper Roll MSAMs Install/Replace Msam CardsOpening Msam Compartment Door Connect Optional Devices Connecting the PINpad or Smart Card Reader toVx5xx Example PINpad Serial Port Connections Connecting the Check Reader toVx6xx Example PINpad Serial Port Connections Vx6xx Example Check Reader Connection To Connect Connect Terminal Power PackSmart Battery Install the Smart Battery Loosen Retaining Screw Install/Replace SIM Card GSM/GPRS ModelsRemove GSM/GPRS Sled Module Replace GSM/GPRS Module Align Antenna with Antenna Port Tighten Antenna Barrel Nut Transactions WirelessReader Use Smart Card TransactionUsing the Magnetic Card Reader External Dimensions Power DC Power PackGSM/GPRS Clean the Terminal TerminalSmart Card Reader Smart Card Reader Return a Terminal or Smart Battery for Service VeriFone Service and SupportPower Pack Thermal Printer Paper Accessories DocumentationSwivel Stand Documentation Accessories and Documentation Not Start Terminal DoesDoes not Show InfoWill Not Charge Terminal Does Not Dial OutPrinter Does Not Print Printer Paper Jam Peripheral Device Does Not WorkKeypad Does Not Respond Transactions Fail To ProcessCheck the Smart Card Reader Index Connecting 23 smart card writers connecting Index Omni 5xxx and Vx5xx/Vx6xx

Vx510 specifications

The VeriFone Vx510 is a compact and robust payment terminal designed for businesses seeking efficient and secure transaction processing. This device is well-suited for a variety of retail environments, including restaurants, grocery stores, and service providers. The Vx510 is known for its user-friendly interface and advanced features, making it an ideal choice for businesses of all sizes.

One of the standout features of the Vx510 is its high-speed processing capability. It is equipped with a 32-bit processor, which ensures that transactions are completed quickly, minimizing wait times for customers. The terminal supports multiple payment types, including credit and debit cards, EMV chip cards, contactless payments, and mobile wallets such as Apple Pay and Google Pay. This versatility allows businesses to cater to a wide range of payment preferences, enhancing customer satisfaction.

Security is a top priority for the VeriFone Vx510. It is compliant with the Payment Card Industry Data Security Standard (PCI DSS), which safeguards sensitive payment information. The device features end-to-end encryption, ensuring that data is protected from the moment it is captured until it reaches the payment processor. The terminal also incorporates a tamper-resistant design, further safeguarding against unauthorized access.

The Vx510 boasts an intuitive user interface, featuring a bright and clear display that guides users through the transaction process. The keypad is designed for ease of use, with tactile buttons that facilitate quick data entry. Additionally, the terminal supports multiple languages, making it accessible to diverse customer bases.

Connectivity options for the Vx510 are plentiful, including Ethernet, modem, and wireless capabilities. This flexibility allows businesses to choose the most convenient connection type for their environment. The device also supports optional advanced features such as gift card processing and reporting tools, making it a comprehensive solution for payment processing needs.

In summary, the VeriFone Vx510 stands out in the marketplace for its speed, security, and versatility. With its advanced technological features, user-friendly design, and robust security measures, it is an ideal payment processing solution for businesses looking to improve transaction efficiency while ensuring customer data protection.
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