VeriFone Vx510 manual Clean the Terminal, Smart Card Reader

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CHAPTER 4

Maintenance

The Vx5xx/Vx6xx has no user-maintainable parts.

Clean the Terminal

To clean the terminal, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner.

 

CAUTION

Never use thinner, trichloroethylene, or ketone-based solvents – they may cause

 

 

deterioration of plastic or rubber parts.

 

 

Do not spray cleaners or other solutions directly onto the keypad or terminal

 

 

display.

 

 

 

Terminal

Gently swab the contacts with alcohol or contact cleaner to remove the dirt. It is

Contacts important that the exposed contacts of the Vx6xx battery stay clean and unbent.

CAUTION Avoid touching the contacts in the raised area in the center of the Vx6xx battery and the recessed area on the terminal. Finger oils tarnish contacts, causing bad

connections. When operating on battery power and experiencing a high occurrence of bad or incomplete data transfers, clean the contacts.

Smart Card Reader

Do not attempt to clean the smart card reader. Doing so may void any warranty. For smart card reader service, contact your VeriFone distributor or service provider.

OMNI 5XXX AND VX5XX/VX6XX INSTALLATION GUIDE

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Image 37 Contents
Omni 5xxx and Vx5xx/Vx6xx Omni 5xxx and Vx5xx/Vx6xx Installation Guide VeriFone, Inc Contents Maintenance SpecificationsVeriFone Service TroubleshootingOrganization AudienceDocument Conventions Documentation documentsAcronym Definitions Related Documentation Terminal Overview ChapterWireless Connectivity Features and BenefitsFactors Select Terminal LocationElectrical Considerations Unpack Shipping Carton12-key,telephone-style keypad FeaturesVx6xx Connection Ports Side and Bottom View Vx5xx Connection Ports Bottom View Vx6xx Direct Telephone Connection Establish Telephone Line ConnectionsOpening the Printer Cover Removing Partial Paper Roll MSAMs Install/Replace Msam CardsOpening Msam Compartment Door Connect Optional Devices Connecting the PINpad or Smart Card Reader toVx5xx Example PINpad Serial Port Connections Connecting the Check Reader toVx6xx Example PINpad Serial Port Connections Vx6xx Example Check Reader Connection To Connect Connect Terminal Power PackSmart Battery Install the Smart Battery Loosen Retaining Screw Install/Replace SIM Card GSM/GPRS ModelsRemove GSM/GPRS Sled Module Replace GSM/GPRS Module Align Antenna with Antenna Port Tighten Antenna Barrel Nut Transactions Wireless Reader Use Smart Card TransactionUsing the Magnetic Card Reader External Dimensions Power DC Power PackGSM/GPRS Terminal Clean the TerminalSmart Card Reader Smart Card Reader Return a Terminal or Smart Battery for Service VeriFone Service and SupportPower Pack Thermal Printer Paper Accessories DocumentationSwivel Stand Documentation Accessories and Documentation Not Start Terminal DoesDoes not Show InfoTerminal Does Not Dial Out Will Not ChargePrinter Does Not Print Printer Paper Jam Peripheral Device Does Not WorkKeypad Does Not Respond Transactions Fail To ProcessCheck the Smart Card Reader Index Connecting 23 smart card writers connecting Index Omni 5xxx and Vx5xx/Vx6xx