Vanguard Managed Solutions 3400 Series Return Procedures Introduction, For Locations Contact

Return Procedures

Introduction

The following sections apply to U.S.A. customers only. Non-U.S.A. customers with questions or concerns regarding return procedures should contact their Vanguard Networks subsidiary or distributor.

Equipment Return If you have questions about equipment return procedures, on-site service or unit

Procedures exchange service call the Vanguard Networks Technical Support Center at (800) 544-0062 for advice and assistance.

In Case of Damage If the equipment is damaged in transit, contact the shipper.

If you have additional concerns in case of failure, about missing parts, or to return equipment, contact your nearest Vanguard Networks representative.

For Locations	Contact...
Inside the United States	Vanguard Networks
	25 Forbes Boulevard
	Foxboro, MA 02035
	Phone (508) 964-6200.
Outside the United States	the nearest Vanguard Networks distributor.
	For a listing of our Sales and Service Offices,
	visit our Web site at:
	http://www.vanguardnetworks.com/

Expiration of Lease To return equipment upon expiration of a lease agreement, contact the Vanguard Networks Support Center at (800) 544-0062 for return authorization and instructions. You will be asked to provide the following information:

•Product name and description

•Serial number

•Customer order number

•Reason for return

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