Problem Solving
Info. | Meaning | Possible Action | Page |
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456 | • Machine received a confidential document or was | 1. Print a File List and check the |
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| requested to be polled of a confidential document | contents. |
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| under any of following conditions. | 2. Wait until machine finishes printing. |
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| 1. Not enough space in memory to receive the |
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| ENGLISH |
| confidential document |
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| 2. Confidential Mailbox is full |
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| 3. While printing, the machine received a document. |
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| • Machine was requested to relay a document. |
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492/ | Communication error occurred while receiving. | Check with the other party. |
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493/494 |
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495 | Telephone line disconnected. | Check with the other party. |
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501/ | Communication error occurred using the internal | Check with the other party. |
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502/ | V.34 |
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503/504 |
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540/ | Communication error occurred while transmitting. | 1. Reload the document and send again. |
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541/ |
| 2. Check with the other party. |
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542/ |
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543/544 |
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550 | Telephone line disconnected. | Check with the other party. |
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552/ | Communication error occurred while receiving. | Check with the other party. |
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553/ |
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554/555 |
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580 | Check the remote station. |
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581 | Check the remote station. |
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| that has no Password |
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623 | No document loaded on the ADF. | Reload the document and send again. |
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630 | Redial was not successful due to a busy line. | Reload the document and send again. |
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631 | During dialing, STOP was pressed. | Reload the document and send again. |
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634 | Redial was not successful due to no response from | Check the telephone number and send |
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| the called station or wrong number dialed. | again. |
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| Note: If busy tone was not detected, the |
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| machine will only redial once. |
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638 | Power failure occurred during the communication. | Check the power cord and plug. |
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711 | Incorrect LDAP settings. | Check the LDAP Server Name, LDAP |
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| Log in Name, LDAP password, LDAP |
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| Search Base. |
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712 | Incorrect Email Address. | Check the Email Address and send |
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| again. |
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| Check the IP Address of the SMTP |
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| Server with the Network Administrator. |
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714 | Cannot log on to the LAN. | Check the |
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| connection. An unexpected LAN |
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| problem occurred. Contact the Network |
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| Administrator. |
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NOTE
1.After identifying the problem and taking the recommended action, if the Information Codes keep occurring or if Information Codes that are not listed in the above table appear, please contact your local Panasonic Authorized Dealer.
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