
Dealing With Problems (Advanced)
5 1
Display
| No display after powering | At the time of purchase, the display setting is preset for an external display. If you | 
| o n | connect an external display, the screen is displayed on the external display. | 
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 | When there is no display to an external display, | 
•Check your cable connection to the external display.
•Confirm your display is powered on.
•Check the settings for your external display.
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 | Try changing the display by pressing | Fn | + | F3 . | 
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 | When displaying only through an external display, if the computer is shut down by | |||||
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 | using the suspend or hibernation function, there will be no display on the LCD | |||||
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 | case, connect the external display. | 
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| The power has not been | Has the computer been set to the  | 
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| turned off, but after a cer- | To resume operation of your computer from ECO mode, press any key (like Ctrl | key). | ||||||
| tain period of time, there | To save power, your computer may have automatically entered the suspend or | |||||||
| is no display | 
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 | hibernation mode. ( | page 20) | 
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| The resolution of the dis- | Set [None] for [Wallpaper] in [Start] - [Settings] - [Control Panel] - [Display] - [Back- | |||||||
| play cannot be changed | ground], and then press [OK]. Then, once again try changing the resolution. | After | ||||||
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 | the change, be sure to restart the computer. | 
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| An afterimage appears(i.e., | If an image is displayed for a prolonged period of time, an afterimage may appear. | |||||||
| green, red, and blue dots | This is not a malfunction. | The afterimage will disappear when a different screen is | ||||||
| remain on the display) or | displayed. | 
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| there are dots not display- | ||||||||
| ing the correct | colors | 
 | liquid crystal displays (color LCDs). Therefore, if 99.998% or more of the picture ele- | |||||
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 | ments are functioning properly, no defect is considered to exist. | 
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| The motion of the mouse | Select [Start] - [Settings] - [Control Panel] - [Mouse] - [Motion] and try to change the | |||||||
| cursor is not smooth | 
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| T h e c u r s o r | d o e s | n o t | When the Microsoft® IntelliMouseTM Wheel mode or the original mode is set for the | |||||
| move in scrolling area of | touch pad, only scroll operations are possible for the right part or bottom part of the | |||||||
| the touch pad | 
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 | touch pad. In this case, cursor operations are possible by using the work surface | |||||
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 | excluding the right part or bottom part. When no mode is set, the entire surface of the | |||||
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 | touch pad can be used for cursor operations. | 
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| The cursor cannot be con- | Restart the computer by using the keyboard (e.g., | ). | 
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| During simultaneous | dis- | Try changing the display by pressing | Fn + | F3 . | 
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| play, the screen of the ex- | 
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| ternal display becomes | 
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| The external | display | no | When an external display not compatible with the power saving mode is used with | |||||
| longer displays properly | the computer, the external display may no longer display properly when the computer | |||||||
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 | enters the ECO mode. In such cases, turn off the power to the external display. | |||||