Fujitsu Q550 manual Tablet PC’s date or time is incorrect, Battery indicator does not illuminate

Page 73

Troubleshooting and tips

The Tablet PC’s date or time is incorrect

Cause	Troubleshooting
Time and date are incorrect.	► With the BIOS-Setup-Utility, you can set the
	date and time in the main menu.
Date and time are still set incorrectly after	► Please contact your sales outlet or our
switching on the Tablet PC.	Hotline/Service Desk.

Battery indicator does not illuminate

Cause	Fault elimination
The battery is not installed correctly.	► Switch the Tablet PC off.
	► Check whether the battery is installed
	correctly in its compartment.
	► Switch the Tablet PC on.

The battery is fully discharged.	► Charge the battery.

or

► Install a charged battery.

or

► Connect the Tablet PC to a mains outlet using the mains adapter.

The Tablet PC’s touchscreen remains dark

Cause	Troubleshooting
Touchscreen is switched off.	► Press a key (external keyboard) or tap on
	the touchscreen.
External monitor or television set connected.	► Check whether the graphics driver settings
	are correct or whether an external monitor
	has been detected in "Intel Graphics Media
	Accelerator Driver for mobile".

The display on the Tablet PC’s touchscreen is difﬁcult to read

Cause

Reﬂected glare

Troubleshooting

►Move the Tablet PC into a different position.

►Increase the brightness of the screen.

Fujitsu Technology Solutions

69

Image 73

Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Conﬁguring password protection in Bios Setup Utility FCC Regulatory information for Tablet PCs with radio device Contents Further information Innovative technologyInnovative technology Notational conventions Not switch off the deviceThis font Ports and controls Ports and controlsPorts and controls Rear Additional safety notes for devices with radio components Safety notesImportant notes Important notesProtecting the display screen Important notes Important notes Travelling with your Tablet PC Energy savingEnergy saving under Windows Before you travelTransporting the Tablet PC Cleaning the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connectingSwitching on the device for the ﬁrst time Status displays Description Power-on indicator Status indicatorsBattery charging indicator Working with the Tablet PCSwitching off the Tablet PC Switching on the Tablet PCProgramming the ON/OFF switch Touchscreen Handwriting recognition under WindowsExample Background lightingWindows Using ﬁngersOperating system Menu Action Description Actions with one ﬁngerAction Actions with two ﬁngersWorking with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus penCalibrating the pen Setting the penHandling Mouse Pen Changing the pen tip Removing the pen batteryInstalling a pen cord Installing a pen batteryApplication menu/boot Basic functions before the device has bootedTablet buttons Function, if the key is Function in TPM PPI KeyChange screen orientation Programming a tablet buttonShort press On-screen keypad Long press No function storedWebcam Rechargeable batteryRemoving and installing the battery Charging, caring for and maintaining the batteryMonitoring the battery charging level Battery storageRemoving the battery Installing battery LED indicator State of charge Battery capacity displayUsing the power-management features Supported format Memory cardsInserting the memory card Removing the memory card SIM cardInserting the SIM card Wireless LAN / Bluetooth / UmtsRemoving a SIM card Switching the wireless components on and off Access via Umts Setting up Wlan accessCradle components Your Cradle optionalConnecting the Tablet PC to the Cradle Setting up the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Conﬁguring the ﬁngerprint sensor Security functionsSecurity functions Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup UtilitySetting supervisor and user password Activating system protection Password protection for booting of the operating systemActivating hard disk protection Password protection for the hard diskInserting the SmartCard SmartCard readerEnabling TPM Trusted Platform Module TPM device-dependentDisabling TPM Connecting external devices Connecting external devicesConnecting devices to the Tablet PC Disconnecting devices from the Tablet PCHdmi port How to remove USB devices correctly Connecting USB devicesDevice drivers Headphone port Starting the Bios Setup Utility Settings in Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Load Setup Defaults Copy Standard Entries Exiting Bios Setup UtilitySave Changes and Power Off Help if problems occur Troubleshooting and tipsTroubleshooting and tips Tablet PC’s date or time is incorrect Battery indicator does not illuminateTablet PC’s touchscreen remains dark Display on the Tablet PC’s touchscreen is difﬁcult to readExternal monitor is blank or the image is unstable External monitor remains blankCursor does not correctly follow Tablet PC does not start after switch onPen movements Pen input not workingPrinter does not print Tablet PC stops workingRadio connection to a network does not work SmartCard reader is not recognised Battery discharges too quicklySmartCard PIN forgotten SmartCard lostUser and/or supervisor SmartCard lost Error messages on the screenAcoustic warnings Error message/cause Resolution Tablet PC Technical dataMains adapter 40 W Technical data Ambient conditionsCradle optional Disposal and recycling Manufacturer’s notesDeclarations of Conformity Manufacturer’s notesRegulatory notices CE markingRegulatory information for Tablet PCs without radio device CE marking for devices with radio componentManufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada noticesFor Authorized Repair Technicians Only UL NoticeFederal Communications Commission statement FCC Regulatory information for Tablet PCs with radio deviceFCC Interference Statement FCC Radio Frequency Exposure statementExport restrictions Manufacturer’s notes Regulatory Information/DisclaimersIndex Off Index