Fujitsu Q550 manual Cursor does not correctly follow, Pen movements, Pen input not working

Page 75

	Troubleshooting and tips

The cursor does not correctly follow the
pen movements
Cause	Fault elimination
Pen incorrectly calibrated	► Calibrate the pen as shown under Hardware
	and Sound / Tablet PC Settings in the Control
	Panel, see "Setting the pen", Page 34 and
	"Calibrating the pen", Page 34.
Pen input not working

Cause	Troubleshooting
Incorrect driver installed.	► If your device is one which can only be
	operated using the pen, install the driver for
	the standard model.

or

► If your device is one which can be operated using the pen and by ﬁnger, install the driver for the "Dual Digitizer" model.

The Tablet PC does not start after switch on

Cause	Troubleshooting
The battery is not installed correctly.	► Check whether the battery is installed
	correctly in its compartment.
	► Switch on the Tablet PC.
The battery is dead.	► Charge the battery.

	or
	► Insert a charged battery.
	or
	► Connect the mains adapter to the Tablet
	PC.
The power adapter is not connected correctly.	► Check whether the mains adapter is
	connected correctly to the Tablet PC.
	► Switch on the Tablet PC.

Fujitsu Technology Solutions

71

Image 75

Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Conﬁguring password protection in Bios Setup Utility FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsPorts and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notesProtecting the display screen Important notes Important notes Before you travel Energy savingTravelling with your Tablet PC Energy saving under WindowsTransporting the Tablet PC Cleaning the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connectingSwitching on the device for the ﬁrst time Working with the Tablet PC Status indicatorsStatus displays Description Power-on indicator Battery charging indicatorSwitching on the Tablet PC Switching off the Tablet PCProgramming the ON/OFF switch Background lighting Handwriting recognition under WindowsTouchscreen ExampleUsing ﬁngers WindowsOperating system Menu Action Description Actions with one ﬁngerAction Actions with two ﬁngersWorking with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus penSetting the pen Calibrating the penHandling Mouse Pen Changing the pen tip Removing the pen batteryInstalling a pen cord Installing a pen batteryFunction, if the key is Function in TPM PPI Key Basic functions before the device has bootedApplication menu/boot Tablet buttonsLong press No function stored Programming a tablet buttonChange screen orientation Short press On-screen keypadWebcam Rechargeable batteryBattery storage Charging, caring for and maintaining the batteryRemoving and installing the battery Monitoring the battery charging levelRemoving the battery Installing battery LED indicator State of charge Battery capacity displayUsing the power-management features Memory cards Supported formatInserting the memory card Removing the memory card SIM cardWireless LAN / Bluetooth / Umts Inserting the SIM cardRemoving a SIM card Switching the wireless components on and off Access via Umts Setting up Wlan accessCradle components Your Cradle optionalConnecting the Tablet PC to the Cradle Setting up the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Conﬁguring the ﬁngerprint sensorSecurity functions Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup UtilitySetting supervisor and user password Activating system protection Password protection for booting of the operating systemActivating hard disk protection Password protection for the hard diskInserting the SmartCard SmartCard readerTrusted Platform Module TPM device-dependent Enabling TPMDisabling TPM Disconnecting devices from the Tablet PC Connecting external devicesConnecting external devices Connecting devices to the Tablet PCHdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Settings in Bios Setup Utility Starting the Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Help if problems occurTroubleshooting and tips Display on the Tablet PC’s touchscreen is difﬁcult to read Battery indicator does not illuminateTablet PC’s date or time is incorrect Tablet PC’s touchscreen remains darkExternal monitor is blank or the image is unstable External monitor remains blankPen input not working Tablet PC does not start after switch onCursor does not correctly follow Pen movementsTablet PC stops working Printer does not printRadio connection to a network does not work SmartCard lost Battery discharges too quicklySmartCard reader is not recognised SmartCard PIN forgottenError messages on the screen User and/or supervisor SmartCard lostAcoustic warnings Error message/cause Resolution Tablet PC Technical dataTechnical data Ambient conditions Mains adapter 40 WCradle optional Manufacturer’s notes Manufacturer’s notesDisposal and recycling Declarations of ConformityCE marking for devices with radio component CE markingRegulatory notices Regulatory information for Tablet PCs without radio deviceManufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada noticesFor Authorized Repair Technicians Only UL NoticeFCC Radio Frequency Exposure statement FCC Regulatory information for Tablet PCs with radio deviceFederal Communications Commission statement FCC Interference StatementExport restrictions Manufacturer’s notes Regulatory Information/DisclaimersIndex Off Index