Fujitsu Q550 manual User and/or supervisor SmartCard lost, Acoustic warnings

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Troubleshooting and tips

User and/or supervisor SmartCard lost

Cause	Troubleshooting
User and/or supervisor SmartCard lost	► If you have lost your User SmartCard, you
	can continue working with the Supervisor
	SmartCard and initialise a new User
	SmartCard or deactivate the SystemLock
	function.
	► If you have lost the Supervisor SmartCard,
	you can continue working, but you no longer
	have all your rights and can no longer
	initialise a Supervisor SmartCard.
	► If you have lost both SmartCards, you can
	no longer boot your system. Please contact
	our Service Desk. You must provide proof of
	ownership for the device. Then the Service
	Desk will refer you to our service partner,
	who will unlock your device (for a charge).

Acoustic warnings

Cause	Troubleshooting
A beep sounds every few seconds.	► Charge the battery.
The battery is almost ﬂat.

Error messages on the screen

This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.

74	Fujitsu Technology Solutions

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Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Conﬁguring password protection in Bios Setup Utility FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsPorts and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notesProtecting the display screen Important notes Important notes Energy saving under Windows Energy savingTravelling with your Tablet PC Before you travelCleaning the Tablet PC Transporting the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a locationSwitching on the device for the ﬁrst time Battery charging indicator Status indicatorsStatus displays Description Power-on indicator Working with the Tablet PCSwitching on the Tablet PC Switching off the Tablet PCProgramming the ON/OFF switch Example Handwriting recognition under WindowsTouchscreen Background lightingUsing ﬁngers WindowsOperating system Menu Actions with one ﬁnger Action DescriptionActions with two ﬁngers ActionWorking with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling Using the stylus pen = pen tip = pen button = eyelet for pen cordSetting the pen Calibrating the penHandling Mouse Pen Removing the pen battery Changing the pen tipInstalling a pen battery Installing a pen cordTablet buttons Basic functions before the device has bootedApplication menu/boot Function, if the key is Function in TPM PPI KeyShort press On-screen keypad Programming a tablet buttonChange screen orientation Long press No function storedRechargeable battery WebcamMonitoring the battery charging level Charging, caring for and maintaining the batteryRemoving and installing the battery Battery storageRemoving the battery Installing battery Battery capacity display LED indicator State of chargeUsing the power-management features Memory cards Supported formatInserting the memory card SIM card Removing the memory cardWireless LAN / Bluetooth / Umts Inserting the SIM cardRemoving a SIM card Switching the wireless components on and off Setting up Wlan access Access via UmtsYour Cradle optional Cradle componentsSetting up the Cradle Connecting the Tablet PC to the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Conﬁguring the ﬁngerprint sensorSecurity functions Conﬁguring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user passwordSetting supervisor and user password Password protection for booting of the operating system Activating system protectionPassword protection for the hard disk Activating hard disk protectionSmartCard reader Inserting the SmartCardTrusted Platform Module TPM device-dependent Enabling TPMDisabling TPM Connecting devices to the Tablet PC Connecting external devicesConnecting external devices Disconnecting devices from the Tablet PCHdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Settings in Bios Setup Utility Starting the Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Help if problems occurTroubleshooting and tips Tablet PC’s touchscreen remains dark Battery indicator does not illuminateTablet PC’s date or time is incorrect Display on the Tablet PC’s touchscreen is difﬁcult to readExternal monitor remains blank External monitor is blank or the image is unstablePen movements Tablet PC does not start after switch onCursor does not correctly follow Pen input not workingTablet PC stops working Printer does not printRadio connection to a network does not work SmartCard PIN forgotten Battery discharges too quicklySmartCard reader is not recognised SmartCard lostError messages on the screen User and/or supervisor SmartCard lostAcoustic warnings Error message/cause Resolution Technical data Tablet PCTechnical data Ambient conditions Mains adapter 40 WCradle optional Declarations of Conformity Manufacturer’s notesDisposal and recycling Manufacturer’s notesRegulatory information for Tablet PCs without radio device CE markingRegulatory notices CE marking for devices with radio componentManufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique CanadienUL Notice For Authorized Repair Technicians OnlyFCC Interference Statement FCC Regulatory information for Tablet PCs with radio deviceFederal Communications Commission statement FCC Radio Frequency Exposure statementManufacturer’s notes Regulatory Information/Disclaimers Export restrictionsIndex Off Index