Dell DCSM specifications Advanced Troubleshooting, When to Use the Dell Diagnostics

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Advanced Troubleshooting

Dell™ Dimension™ 5000 Service Manual

Dell Diagnostics

System Lights

Diagnostic Lights

Beep Codes

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

NOTE: The Drivers and Utilities CD (ResourceCD) is optional, and as such, may not ship with all computers.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Enter "system setup" to review your computer's configuration information, and ensure that the device you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD - optional).

Starting the Dell Diagnostics From Your Hard Drive

1.Turn on (or restart) your computer.

2.When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD (optional).

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

3.When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4.When the Dell Diagnostics Main Menu appears, select the test you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities CD (optional)

1.Insert the Drivers and Utilities CD (optional).

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3.When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4.Select the IDE CD-ROM Device option from the CD boot menu.

5.Select the Boot from CD-ROMoption from the menu that appears.

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Contents Abbreviations and Acronyms Front View of Computer About Your Dell Dimension 5000 ComputerLights Back View of ComputerBack to Contents Dell Diagnostics Advanced TroubleshootingWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePower Light Problem Description Suggested Resolution Dell Diagnostics Main MenuSystem Lights Option FunctionLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesBack to Contents Getting Started Before You BeginRecommended Tools Turning Off Your ComputerBack to Contents Replacing the Computer Cover Removing the Computer Cover DDR2 Memory Overview Removing and Installing PartsMemory Installing Memory Addressing Memory With 4-GB ConfigurationsPCI Cards CardsRemoving Memory Installing a PCI Card Removing a PCI Card PCI Express Cards Installing a PCI Express CardPage Removing a PCI Express Card Removing the Drive Panel Drive PanelsReplacing the Drive Panel Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drives Drive Interface Connectors Connecting Drive CablesPower Cable Connector Connecting and Disconnecting Drive CablesRemoving a Hard Drive Hard DriveAdding a Second Hard Drive Installing a Hard DriveRemoving a Floppy Drive Floppy DriveInstalling a Floppy Drive Replace the computer cover Removing a Media Card Reader Media Card ReaderRemove the computer cover Installing a Media Card ReaderRemoving a CD/DVD Drive CD/DVD DriveInstalling a CD/DVD Drive Replace the computer cover Removing the Processor ProcessorInstalling the Processor System Board Removing the System Board Jumper SettingsJumper Setting Description Replacing the System Board Power SupplyRemoving the Power Supply Replacing the Power Supply Replacing the Battery BatterySpecifications Controls and Lights ConnectorsDrives Environmental PowerPhysical Entering System Setup System SetupSystem Setup Screens OverviewPXE. When the On w/ PXE setting is active System Setup OptionsUSB, Internal, or Read Only COM3Are every day or every Monday through Friday System Password optionOption Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsClearing Cmos Settings Clearing Forgotten PasswordsBack to Contents Inside View of Your Computer System Board Components Technical OverviewDC Power Connector P1 Power Supply DC Connector Pin AssignmentsCOM Pin Number Signal Name 18-AWG WireAbbreviations and Acronyms
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