American Power Conversion 20000 VA, SURT15000 user manual Option 2 Correct bypass input

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Condition

PowerView Display

Reason for Message

Corrective Action

Message

 

 

 

 

 

 

 

General

Shutdown Due To Low

The UPS shutdown while on battery

No corrective action is necessary.

Fault

Battery.

operation.

Note: Should this situation reoccur,

 

 

 

consider increasing battery capacity.

 

 

 

 

 

Bypass Not Available Input

The frequency or voltage is out of

Correct the input voltage to

 

Freq/Volt out Of Range.

acceptable range for bypass. This

acceptable frequency or voltage.

 

 

message occurs when the UPS is

 

 

 

online.

 

 

 

 

 

 

Mains Not Available. Input

The frequency or voltage is out of

 

 

Frq/Volt Out of Range.

acceptable range for normal

 

 

 

operation.

 

 

 

 

 

 

Emergency PSU Fault.

Redundant Emergency Power Supply

Contact APC Customer Support.

 

 

Unit (PSU) is not working. Internal

Refer to Contact Information in this

 

 

diagnostic fault. The UPS will

manual.

 

 

continue to operate normally.

 

 

 

 

 

 

Fan Fault

A fan has failed.

Contact APC Customer Support.

 

 

 

Refer to Contact Information in this

 

Static Bypass Switch Fault.

The static bypass switch has failed.

manual.

 

 

 

 

 

System Failure Detected by

The system has detected an internal

Check for other alarms.

 

Surveillance.

error.

If the problem persists contact APC

 

 

 

Customer Support. Refer to Contact

 

 

 

Information in this manual.

 

 

 

 

 

System Not Synchronized

System cannot synchronize to bypass

Option 1) Decrease input frequency

 

to Bypass.

mode.Bypass mode may be

sensitivity.

 

 

unavailable.

Contact APC Customer Support.

 

 

 

Refer to Contact Information in this

 

 

 

manual.

 

 

 

Option 2) Correct bypass input

 

 

 

voltage to provide acceptable

 

 

 

frequency or voltage.

 

 

 

 

 

UPS In Bypass Due To

The UPS has transferred to bypass

Contact APC Customer Support.

 

Fault.

mode due to a fault.

Refer to Contact Information in this

 

 

 

manual.

 

 

 

 

 

UPS In Bypass Due To

The load has exceeded the power

Decrease the load.

 

Overload.

capacity.

 

 

 

 

 

 

UPS Is Overloaded.

The load has exceeded the system

Option 1) Decrease the load.

 

 

power capacity.

Option 2) Check the load distribution

 

 

 

on the three phases through the

 

 

 

PowerView display. If the load is

 

 

 

unevenly distributed, adjust the load

 

 

 

distribution.

 

 

 

 

Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual

25

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Contents UXI/UXICH Page Contents Page About this UPS Unpack package contentsEnvironmental Specifications SpecificationsInstall PowerView InstallationRoute ethernet cable and install top cover and bezels Connect PowerViewFront panel access routing ethernet cable under top cover Optional accessories AccessoriesInstall input and output wiring trays in UPS rear panel Adhere to national and local electrical codes when wiring Wiring SpecificationsInput/Output Jumper Configurations Input wiring optionsSingle phase input, single phase output, dual feed Single phase input, single phase output, single feedThree phase input, three phase output, single feed Three phase input, single phase output, single feedThree phase input, single phase output, dual feed Three phase input, three phase output, dual feedL3 L2 L1 OSJ Output wiring optionsAPC battery solution Battery SafetyQualified electrician should perform the installation Servicing of external batteriesEach battery system must have identical Amp-hrs Third party battery solutionBattery operation PowerView Interface DisplayOperation Normal operationMain Menu Screen Navigating menu screensNavigating sub menu screens Menu TreeSystem Sub menu screensView Log Communication Ports Connect power to UPS and loadConnect load to UPS EPO Connector Emergency Power Off EPOInput/Output Jumper Configurations Page Refer to Contact Information in this Option 2 Correct bypass input Service and Transport Warranty claims Models Regulatory Agency Approvals