Troubleshooting
Paper jams
The printer may experience a paper jam in one of three areas. The printer status monitor will indicate which area has caused the jam:
•INPUT JAM - paper has failed to leave the selected fed tray and enter the internal paper path of the printer.
•FEED JAM - paper has entered the printer but failed to reach the exit.
•EXIT JAM - paper has reached the exit but has failed to exit completely from the printer.
Input jam
1.Remove the paper tray (1) from the printer.
2.Remove any crumpled or folded paper.
3.Check that the rear paper support has not moved from its paper size setting.
4.Remove any paper from the underside of the printer.
5.Replace the paper tray. After successfully remov- ing any damaged or misfed paper the printer should continue printing.
Feed jam or exit jam
1.Remove the tray and clear any
2.Open the cover.
WARNING
The fuser area will be hot. This area is clearly marked.
Do not touch it.
CAUTION:
Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit.
26 | OKIPAGE 14ex, 14i, 14i/n |