Oki 14i/n, 14ex manual Software problems

Page 32

Symptom

Problem

Solution

 

 

 

Oblong area of

 

Change paper stocks,

Drop out caused by using

check paper storage

faint print

paper exposed to high

environment or use a

appears on each

humidity.

dehumidifier; check toner

page.

 

level.

 

 

 

 

 

 

Toner is low and does not

Replace toner cartridge.

Vertical white

distribute properly, or the

Check drum and replace

streaking or faint

drum is worn out.

the drum, if necessary.

Contact service.

areas on page.

 

 

LED array is dirty.

Clean LED array.

 

 

 

Vertical black

Hardware problem.

Contact service.

lines.

 

 

 

 

 

Fuzzy print.

LED array is dirty.

Clean LED array.

 

 

 

 

Paper path, lamp

Generate cleaning page.

Distorted print.

assembly, or fusing unit

Contact service.

 

problem.

 

 

 

 

 

Faded print.

Toner cartridge is not

Install toner cartridge

correctly installed.

correctly.

 

 

 

 

Smeared or

Dirty rollers; toner

 

dropped inside printer or

Contact service.

blotched print.

image drum problem.

 

 

 

 

 

 

 

Is toner low?

Replace toner cartridge.

Printed page is

 

 

Is paper meant for laser

Use recommended paper.

light/blurred.

printers?

 

 

 

 

 

LED array is dirty.

Clean LED array.

 

 

 

Bold characters

 

Install new toner

and dark lines

Toner is low.

cartridge.

are smeared.

 

 

 

 

 

 

Symptom

Problem

Solution

 

 

 

Print is darker

Darkness setting is too

Change darkness setting.

than usual.

high.

 

 

 

 

 

 

Turn paper over in tray.

 

Printing on wrong side of

(Note arrow on paper

 

paper.

package). Install paper

 

 

print side down in tray.

 

 

 

Pages curl

 

Avoid storing paper in

 

areas of excessive

excessively.

Moisture in paper.

temperature and

 

Improper storage.

 

humidity. Store paper in

 

 

 

 

protective wrapping.

 

 

 

 

High humidity.

Recommended operating

 

humidity: 20-80%

 

 

 

 

 

Software problems

Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more in- formation.

Symptom

Problem

Solution

 

 

 

Printing is garbled.

Incorrect driver is

Install an appropriate

installed.

driver.

 

 

 

 

28

OKIPAGE 14ex, 14i, 14i/n

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Contents Okipage 14ex, 14i and 14i/n Preface EEC compatibilityEnergy Star Universal Serial BusTable of contents Okipage 14ex, 14i and 14i/n Safety instructions Toner cartridge and image drum handling Emergency first aid Ready LED indicator Printer control panelLiquid crystal display Printer buttonsButton functions Menu 1/MenuTray TYPE/Print Fonts Viewing and modifying menu settings Printer menusCategory ParameterAuto OffTray CassetteEnable Light Media TypeResident 10.0012.00 PC-8600 90 sec60 sec Sec193 132255 192English Transparencies and adhesive labels PaperPaper and envelope types Printing envelopes Installing paperPrint quality adjustments Heavyweight paper or cardstock Printing transparenciesWhen to replace toner cartridge TonerToner cartridge life Replacing toner cartridgeOkipage 14ex, 14i, 14i/n When to replace image drum Image drumImage drum life Replacing image drumResetting drum counter Status messages FeederPaper What is a font? Using fontsSymbol sets FontsGenerating a cleaning Printer maintenanceMaintenance menu Cleaning LED array Troubleshooting Paper jamsInput jam Feed jam or exit jamPrint quality problems Symptom Problem SolutionSoftware problems Hardware problems Specifications English Okipage 14ex, 14i, 14i/n Index Okipage 14ex, 14i and 14i/n OKI Systems Companies Okipage 14ex, 14i and 14i/n
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