AMT Datasouth 600 manual Troubleshooting and Maintenance, Printer Detected Errors

TROUBLESHOOTING AND MAINTENANCE

The printer can detect and buy using the Feature Management Program (FeatureMan) display the following errors. In each case the Ready, Media, or Ribbon LED will blink steady.

Printer Detected Errors

ERROR MESSAGE	DESCRIPTION	RECOVERY
Error: Power Fail	The printer has detected +24VDC	Turn printer off, wait 5 seconds and turn
	has dropped below a minimum	back on.
	acceptable level causing the printer
	to back up all settings to EEPROM.
Error: Media Out	The printer has detected a media out	Open print head and replace media. Close
Media LED blinking	condition while printing or feeding	print head and press the FEED key.
	media.
		If media appears to be loaded, check for
		proper routing, check Media Sensing feature
		to make sure it matches media type used
		either gap or black bar.
		Verify that the Media Sensor is positioned
		properly.
		Run the Media Calibration test.
Error: Media Feed	A media feed error is displayed	Open print head and verify media is loaded
Media LED blinking	when the printer is unable to find the	correctly.
	top of form indication as configured	Check the feature Media Sensing and verify
	either gap, or black bar.
		it is set to the type of media used either gap,
		or black bar. Close print head and press the
		FEED key.
		Verify that the Media Sensor is positioned
		properly.
		Run the Media Calibration test.
Error: Ribbon Out	Reported when the printer detects	Open the print head, remove old ribbon
Ribbon LED blinking	the end of ribbon while printing or	cores, and replace with new ribbon ensuring
	feeding media after the current label	the routing is correct. Close print head and
	is complete.	press the FEED key.
		Verify that both Ribbons core have slots on
		the Left side and that they match the Notches
		in the corresponding wheels.
		If this is direct thermal application, change
		Media Type feature to Direct Thermal.

Fastmark 600 Series User's Guide 71