AMT Datasouth manual Fastmark 600 Series Users Guide

Page 74

Description of Issue

Possible Problem

Possible Correcting Procedures

LEDs indicate Media

Media Latches not closed.

1.

Open the Top Cover.

Out

Or Media is too far from

2.

Press firmly on the top of the Printhead Mechanism

 

the Media Sensor to be

 

 

and verify the both the right and left latches are locked.

 

detected.

 

 

 

 

 

 

3.

Close the Top Cover.

 

 

 

 

 

Media Guide not in the

1.

Verify Media is installed under the media guides.

 

proper position.

2.

Verify that the right Media Guide is in the proper

 

 

 

 

 

Position. The media needs to be snug between the left

 

 

 

and right guides.

 

 

 

 

 

Media is not going Flat

1.

Verify Media is installed according to the Loading

 

across the sensor.

 

Instructions.

 

 

2.

Verify that the right Media Guide is in the proper

 

 

 

Position. The media needs to be snug between the left

 

 

 

and right guides.

 

 

3.

Rewind the Media stock onto the supply roll until stock

 

 

 

is flat across the sensor.

 

 

 

 

 

Media not Calibrated

1.

Verify Media is installed according to the Loading

 

 

 

Instructions.

 

 

2.

Run the Calibration Procedure.

 

 

 

 

 

Media Sensor needs to be

1.

Turn off the printer and remove the media.

 

cleaned

2.

Using a Swab dipped in Alcohol clean the Media

 

 

 

 

 

Sensor. See User’s Manual for location of sensor.

 

 

 

 

Text prints off the

Improper loading of the

1.

Verify Media is installed under the media guides.

right of left side of

stock.

2.

Verify that the right Media Guide is in the proper

the media

 

 

 

Position. The media needs to be snug between the left

 

 

 

 

 

 

and right guides.

 

 

 

 

 

Width of stock is incorrect.

1.

Verify that the width of the stock matches that of

 

 

 

previous roll. If not contact media supplier.

 

 

2.

Verify that the label is centered properly on the

 

 

 

backing of the stock. If not contact media supplier.

 

 

 

Printer feeds out

Media is not Calibrated

Run Media Calibration procedure

multiple blank labels

 

 

 

Media not installed under

1.

Verify Media is installed under the media guides.

before printing

Media Guides

 

 

 

2.

Verify that the right Media Guide is in the proper

 

 

 

 

 

Position. The media needs to be snug between the left

 

 

 

and right guides.

 

 

 

 

 

Media Sensor not

1.

Turn off the printer and remove the media.

 

functioning

2.

Using a Swab dipped in Alcohol clean the Media

 

 

 

 

 

Sensor. See User’s Manual for location of sensor.

 

 

 

 

Backing of stock to dark to

Verify that the stock matches that of previous roll. If not

 

properly sense

contact media supplier.

 

 

 

 

Fastmark 600 Series User's Guide

74

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Page 73 Page 75
Contents User’s Guide AMT Datasouth Corp Important Safety Instructions Other Notices Trademark Credits Conventions Table of Contents Windows Printer Driver Table of Figures Model and Serial Number LocationIntroduction Model No Serial No Model OverviewModels Model Features Standard FeaturesPaltm Print and Program Overview Traditional PrintingLegacy Data Stream Interpretation Legacy Data stream InterpretationUnpacking and Inspection Shipped with PrinterInstallation and Configuration Finding a Location for the PrinterPrinter Parts and Features External Switches, Indicators and ConnectionsConnecting the Power Cord Power ConnectionConnecting the Printer to Your Host Communication CableLoading the Ribbon Thermal Transfer Media onlyRibbon Holder Notches and Ribbon Core Slots Supply Ribbon Installation Ribbon Take-Up Installation Print head Module Closed Media Roll Installation Loading MediaMedia Sensor and Guides Loading Media over Platen Roller Print head Module Closed Close the Top Media Cover Loading Media into the Peeler Label Removal for Peeler OptionFeeding into the Peeler Mechanism Peeler Option Loading Media into the Cutter Option Inserting Labels in the Cutter OptionCalibrating Media Sensors Calibration of the MediaPrinting the Configuration Label RTS & XONKeypad Operation LED DescriptionOn Line Key Operation Special Power Up Key FunctionPower up key functions Feature Management Mode FeatureMan ProgramChanging Features Setup Feature and Value List Feature Name Value Range DescriptionPrint Darkness 12 +12 MM/DD/YYYY Paltm Print Language Introduction Smooth Scalable Fonts Supported Bar CodesPaltm Bar Code List and Samples Paltm Print and Program Label Tutorial Showpages Printing Text on a LabelPaltm Print and Program Coordinate System PAL Coordinate System72 68 moveto 144 68 lineto stroke Showpages Printing a LinePrinting a Box Rotate a Text Object 100 100 moveto BARCODE123 /Code39 barcode Showpages Printing a Bar CodeIntroduction to Paltm Advanced Topics Advanced OverviewPaltm Print and Program Language Features § LCDSample Demo Files File Name DescriptionExample of a Procedure defined in Paltm Example of calling a Procedure from a host applicationDemo Label showing use of Print Utility Procedures Example of How to Define Label Formats Usage Name Street CityState Zip5 Zip4 MailingLabelExample of calling Label Format from Host Application MailingLabelWindows 2000 Driver Installation Windows Printer DriverSelecting Printer Fonts Printing Bar Codes From Windows 2000 Applications Adjusting the Windows 2000 Driver Bar Codes Windows XP Driver Installation Selecting Printer Fonts Printing Bar Codes From Windows XP Applications Adjusting the Windows XP Driver Bar Codes Windows NT/9x Driver Installation Selecting Printer Fonts Printing Bar Codes From Windows NT/9x Applications Adjusting the Windows NT/9x Driver Bar Codes Fastmark 600 Series Users Guide Troubleshooting and Maintenance Printer Detected ErrorsPrinter Detected Errors Other User Detected Errors Fastmark 600 Series Users Guide PCB Fastmark 600 Series Users Guide Peel and Present Sensing Preventive Maintenance Cleaning the Thermal Print Head TPHCleaning the Platen Roller Cleaning the paper sensorCleaning the Paper Compartment Appendix a General Specifications Specification Fastmark 602 PAL Fastmark 603 PALAppendix B Interface Specifications Serial InterfaceParallel Centronics Interface Auto Interface SelectAppendix C Ascii Table Appendix D Self Test Print Sample Appendix E Hidden Setup Features Hidden Setup Feature and Value ListOff line Update Mode Appendix F Updating Printer FirmwareFastmark 600 Series Users Guide Boot Mode Feature and Value List
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