5 TROUBLESHOOTING
Image trouble
| Phenomenon | Usual cause | Countermeasure | |
The density of the copy | Toner has run out. | The toner lamp blinks when toner has run | ||
image is light. |
| out. Replace the toner cartridge if it is | ||
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| blinking. |
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| P.89 “Replacing Toner Cartridge” |
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| The copy density is set | Make the density darker if you use the |
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| lighter. | manual copy density mode. Or use the |
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| automatic copy density mode. |
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| The transfer charger wire is | Clean the transfer charger wire. |
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| dirty. | P.102 “Cleaning transfer charger” |
The density of the copy | The copy density is set | Make the density lighter if you use the | ||
image is dark. | darker. | manual copy density mode. Or use the | ||
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| automatic copy density mode. |
The copied image is stained. | The Automatic Document | Lower them fully to block outside light. | ||
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| Feeder (optional) or the |
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| Platen Cover is not lowered |
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| fully. |
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| The original glass, platen | Clean them. |
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| sheet, scanning area or | P.100 “Daily Inspection” |
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| guides are dirty. |
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| The copy density is set | Make the density lighter if you use the |
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| darker. | manual copy density mode. Or use the |
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| automatic copy density mode. |
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| Highly transparent originals | Place a blank sheet of paper, the same |
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| such as OHP films or tracing | size as the original or larger, over the orig- |
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| paper are used. | inal. |
The copy image is fogged. | There is a slight gap | Lower the Platen Cover or the Automatic | ||
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| between the original glass | Document Feeder (optional) fully so that |
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| and the original. | the original will contact with the original |
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| glass. |
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| The copy paper is damp. | Replace with dry copy paper. |
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The density level of the copy | The transfer charger wire is | Clean the transfer charger wire. | ||
image is uneven in a horizon- | dirty. | P.102 “Cleaning transfer charger” | ||
tal direction. |
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The copy image is partially | The size or direction of the | Use copy paper of the same size as the | ||
missing. | copy paper and the original, | original or set the reproduction ratio suit- | ||
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| or the reproduction ratio is | able to the copy paper size. |
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| not set properly. |
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96 Before Calling Service Technician