NETGEAR WPNT834 manual Chapter Troubleshooting, Basic Functioning, Power Light Not On

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Chapter 7

Troubleshooting

This chapter gives information about troubleshooting your RangeMax 240 Wireless Router WPNT834. After each problem description, instructions are provided to help you diagnose and solve the problem.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power light is on.

2.After approximately 10 seconds, verify that:

a.The power light is solid green.

b.The LAN port lights are lit for any local ports that are connected.

c.The Internet port light is lit.

d.A port light is lit, to indicate a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s light is green. If the port is connected to a 10 Mbps device, the light is amber.

If any of the above conditions does not occur, see the appropriate following section.

Power Light Not On

If the Power and other lights are off when your router is turned on:

Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.

Check that you are using the 12V DC 1A power adapter that NETGEAR supplies for this product.

If the error persists, you have a hardware problem and should contact technical support.

Troubleshooting

7-1

v1.0, November 2005

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Contents NETGEAR, Inc Trademarks Statement of ConditionsEN 55 022 Declaration of Conformance Bestätigung des Herstellers/ImporteursCertificate of the Manufacturer/Importer Voluntary Control Council for Interference Vcci StatementCustomer Support World Wide WebV1.0, November Contents Chapter Wireless Configuration Chapter Troubleshooting Viii Chapter About This Manual Audience, Scope, Conventions, and FormatsTypographical Conventions How to Use This Manual How to Print this ManualManual Scope Printing the Full Manual V1.0, November Key Features Chapter Introduction802.11g Wireless Networking RangeMax Multi-In, Multi-Out Mimo TechnologyPowerful, True Firewall with Content Filtering SecurityAutosensing Ethernet Connections with Auto Uplink Extensive Protocol SupportEasy Installation and Management Maintenance and SupportPackage Contents Netgear Related ProductsRouter’s Front Panel Status Light DescriptionsRouter’s Rear Panel Road Map for ‘How to Get There From Here’ Road Map for How to Get There From HereConnection A Road Map for How to Get There From Here Printers in aV1.0, November Chapter Connecting the Router to the Internet Prepare to Install Your Wireless RouterFirst, Use the Smart Wizard to Configure the Wireless Router Now, Set Up a Computer for Wireless Connectivity Troubleshooting Tips Overview of How to Access the Wireless Router Ways to access the routerV1.0, November V1.0, November How to Bypass the Configuration Assistant How to Manually Configure Your Internet Connection ISP Does Not Require LoginV1.0, November V1.0, November Using the Smart Setup Wizard Netgear Product Registration, Support, and Documentation V1.0, November Chapter Wireless Configuration Observing Performance, Placement, and Range GuidelinesImplementing Appropriate Wireless Security Understanding Wireless Settings V1.0, November Basic Wireless Security Options WEPV1.0, November If WPA-PSK or WPA2-PSK Authentication is Used Default Factory Settings How to Set Up and Test Basic Wireless ConnectivityV1.0, November How to Configure WEP V1.0, November How to Configure WPA-PSK or WPA2-PSK Wireless Security How to Restrict Wireless Access by MAC Address Click the Turn Access Control On check boxV1.0, November V1.0, November Chapter Content Filtering Content Filtering OverviewBlocking Access to Internet Sites Blocking Access to Internet Services Configuring a User Defined Service Scheduling When Blocking Will Be Enforced Blocking Services by IP Address RangeViewing Logs of Web Access or Attempted Web Access Log entry descriptionsConfiguring E-Mail Alert and Web Access Log Notifications Log action buttonsV1.0, November Chapter Maintenance Viewing Wireless Router Status InformationWireless Router Status Fields This screen shows the following parametersWireless port of the router. The default is Netgear Region Connection Status ItemsRouter Statistics Items Configuration File Management Viewing a List of Attached DevicesBacking Up and Restoring the Configuration Erasing the ConfigurationUpgrading the Router Software V1.0, November Changing the Administrator Password V1.0, November Chapter Troubleshooting Power Light Not OnBasic Functioning Lights Never Turn Off LAN or WAN Port Lights Not OnTroubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time Advanced Configuration of the Router Configuring Advanced Wireless SettingsV1.0, November Wireless Card Access List Wireless Card Access Setup Configuring Port Triggering and Port Forwarding V1.0, November Click Add Service Configuring Port Forwarding to Local Servers Adding a Custom Service Click the Add Custom Service buttonEditing or Deleting a Port Forwarding Entry Local Web and FTP Server ExampleMultiple Computers for Internet Gaming Configuring the WAN Setup Options Connecting Automatically, as RequiredSetting Up a Default DMZ Server Disabling the SPI FirewallResponding to a Ping on the Internet WAN Port Using the LAN IP Setup Options Setting the MTU SizeConfiguring LAN TCP/IP Setup Parameters Using the Router as a Dhcp server Using Address ReservationUsing a Dynamic DNS Service Select the Use a Dynamic DNS Service check box Configuring Static Routes V1.0, November Enabling Remote Management Access Select the Turn Remote Management On check boxV1.0, November Using Universal Plug and Play UPnP V1.0, November V1.0, November Appendix a Technical Specifications Power AdapterPSK Appendix B Related Documents Document LinkV1.0, November
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