NETGEAR WPNT834 manual Testing the Path from Your Computer to a Remote Device

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Reference Manual for the RangeMax 240 Wireless Router WPNT834

3.Click OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

Wrong physical connections

Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN or WAN Port Lights Not On” on page 7-2.

Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation.

Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows run menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies like those shown in the previous section are displayed. If you do not receive replies:

Check that your computer has the IP address of your router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information will not be visible in your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway as described in “Preparing a Computer for Network Access” in Appendix B.

Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

7-6

Troubleshooting

v1.0, November 2005

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Contents NETGEAR, Inc Statement of Conditions TrademarksEN 55 022 Declaration of Conformance Bestätigung des Herstellers/ImporteursVoluntary Control Council for Interference Vcci Statement Certificate of the Manufacturer/ImporterCustomer Support World Wide WebV1.0, November Contents Chapter Wireless Configuration Chapter Troubleshooting Viii Typographical Conventions Chapter About This ManualAudience, Scope, Conventions, and Formats Manual Scope How to Use This ManualHow to Print this Manual Printing the Full Manual V1.0, November Chapter Introduction Key FeaturesRangeMax Multi-In, Multi-Out Mimo Technology 802.11g Wireless NetworkingSecurity Powerful, True Firewall with Content FilteringExtensive Protocol Support Autosensing Ethernet Connections with Auto UplinkMaintenance and Support Easy Installation and ManagementNetgear Related Products Package ContentsStatus Light Descriptions Router’s Front PanelRouter’s Rear Panel Road Map for How to Get There From Here Road Map for ‘How to Get There From Here’Connection Printers in a A Road Map for How to Get There From HereV1.0, November Prepare to Install Your Wireless Router Chapter Connecting the Router to the InternetFirst, Use the Smart Wizard to Configure the Wireless Router Now, Set Up a Computer for Wireless Connectivity Troubleshooting Tips Ways to access the router Overview of How to Access the Wireless RouterV1.0, November V1.0, November How to Bypass the Configuration Assistant ISP Does Not Require Login How to Manually Configure Your Internet ConnectionV1.0, November V1.0, November Using the Smart Setup Wizard Netgear Product Registration, Support, and Documentation V1.0, November Observing Performance, Placement, and Range Guidelines Chapter Wireless ConfigurationImplementing Appropriate Wireless Security Understanding Wireless Settings V1.0, November WEP Basic Wireless Security OptionsV1.0, November If WPA-PSK or WPA2-PSK Authentication is Used How to Set Up and Test Basic Wireless Connectivity Default Factory SettingsV1.0, November How to Configure WEP V1.0, November How to Configure WPA-PSK or WPA2-PSK Wireless Security Click the Turn Access Control On check box How to Restrict Wireless Access by MAC AddressV1.0, November V1.0, November Content Filtering Overview Chapter Content FilteringBlocking Access to Internet Sites Blocking Access to Internet Services Configuring a User Defined Service Blocking Services by IP Address Range Scheduling When Blocking Will Be EnforcedLog entry descriptions Viewing Logs of Web Access or Attempted Web AccessLog action buttons Configuring E-Mail Alert and Web Access Log NotificationsV1.0, November Viewing Wireless Router Status Information Chapter MaintenanceThis screen shows the following parameters Wireless Router Status FieldsConnection Status Items Wireless port of the router. The default is Netgear RegionRouter Statistics Items Viewing a List of Attached Devices Configuration File ManagementErasing the Configuration Backing Up and Restoring the ConfigurationUpgrading the Router Software V1.0, November Changing the Administrator Password V1.0, November Basic Functioning Chapter TroubleshootingPower Light Not On LAN or WAN Port Lights Not On Lights Never Turn OffTroubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time Configuring Advanced Wireless Settings Advanced Configuration of the RouterV1.0, November Wireless Card Access List Wireless Card Access Setup Configuring Port Triggering and Port Forwarding V1.0, November Click Add Service Configuring Port Forwarding to Local Servers Click the Add Custom Service button Adding a Custom ServiceMultiple Computers for Internet Gaming Editing or Deleting a Port Forwarding EntryLocal Web and FTP Server Example Connecting Automatically, as Required Configuring the WAN Setup OptionsResponding to a Ping on the Internet WAN Port Setting Up a Default DMZ ServerDisabling the SPI Firewall Setting the MTU Size Using the LAN IP Setup OptionsConfiguring LAN TCP/IP Setup Parameters Using Address Reservation Using the Router as a Dhcp serverUsing a Dynamic DNS Service Select the Use a Dynamic DNS Service check box Configuring Static Routes V1.0, November Select the Turn Remote Management On check box Enabling Remote Management AccessV1.0, November Using Universal Plug and Play UPnP V1.0, November V1.0, November Power Adapter Appendix a Technical SpecificationsPSK Document Link Appendix B Related DocumentsV1.0, November
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