NETGEAR WNR614 Troubleshoot Your Network Using the Ping Utility, Test the LAN Path to Your Router

Page 72

N150 and N300 Wireless Routers

A login screen displays.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home screen displays.

4.Click the ADVANCED tab.

The Router Status screen displays.

5.On the Internet Port pane, click the Connection Status button.

For more information, see View the Internet Connection Status on page 57. If the fields show valid information, including valid IP addresses, your PPPoE connection is up and working.

If any of the fields show incomplete information, or no valid IP address, you can attempt to reconnect by clicking the Connect button. The router continues to attempt to connect indefinitely.

If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There might also be a provisioning problem with your ISP.

Note: Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can troubleshoot a network by using the ping utility on your computer or workstation.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a computer running Windows:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net

3.Click the OK button.

You should see a message like this one:

Troubleshooting

72

Image 72
Contents N150 and N300 Wireless Routers ModelsSupport ComplianceTrademarks Contents Manage Your Network Appendix a Supplemental Information Hardware Setup Hardware Features Front Panel LEDsBack Panel  To prepare your router for installation Position Your Router To position your router Cable Your Router  To cable your routerVerify the Cabling Connect to the Network Access the Router Wired Connection WiFi Connection To use WPS to connect to the WiFi network  To find and select the WiFi networkTypes of Logins Use a Web Browser to Access the RouterNetgear genie Automatic Internet Setup  To use Netgear genie to set up your router Log In to the Router To log in to the router Connect to the Network and Access the Router Specify Your Internet Settings Use the Internet Setup Wizard  To use the Setup WizardSelect Advanced Setup Wizard Manually Set Up the Internet Connection Specify an Internet Connection Without a Login To specify the Internet connection settings Specify an Internet Connection That Uses a Login  To view or change the basic Internet setupSelect Internet Change the MTU Size Select Advanced Setup WAN Setup  To change the MTU sizeCommon MTU sizes Networking View or Change WAN Settings  To view or change the WAN settingsSet Up a Default DMZ Server  To set up a default DMZ server Change the Router’s Device Name To change the router’s device name Change the LAN TCP/IP Settings Select Advanced Setup LAN Setup To change the LAN TCP/IP settings LAN IP addressRIP Version list, select one of the following Specify the IP Addresses that the Router Assigns Disable the Dhcp Server Feature in the Router  To disable the Dhcp server feature in the routerReserve LAN IP Addresses  To reserve an IP address  To edit a reserved address entryUse the WPS Wizard for WiFi Connections  To delete a reserved address entry To use the WPS Wizard Select Advanced WPS WizardSpecify Basic WiFi Settings  To specify basic wireless settingsSelect Wireless Change the WiFi Security Option  To change the WPA settingsSet Up a Guest Network  To set up a guest networkSelect Guest Network Control the Wireless Radio Enable or Disable the Wireless Radio To enable or disable the wireless radio Set Up a Wireless Schedule Select Advanced Advanced Setup Wireless Settings To set up the wireless schedule Set up a Wireless Access List Networking Specify WPS Settings Wireless Distribution System To specify WPS Settings Set Up the Base Station  To set up the base stationSelect Advanced Advanced Setup Wireless Repeating Function Set Up a Repeater Select the Enable Wireless Repeating Function check box To configure the router as a repeater Complete the Repeater IP Address field  To set up a static route Select Advanced Advanced Setup Static RoutesStatic Routes  To edit a static route View Devices Currently on the Network  To delete a static route To view devices on the network  To enable Universal Plug and Play Improve Network Connections with Universal Plug and PlaySelect Attached Devices Select Advanced Advanced Setup UPnP Manage Your Network Update the Router Firmware  To check for new firmware and update your routerSelect Advanced Administration Firmware Update Change the admin Password Recover the admin Password To set the password for the user name admin Select Advanced Administration Set PasswordSelect the Enable Password Recovery check box  To recover your passwordView Router Status  To view router status and usage informationClick the Advanced tab LAN PortView the Internet Connection Settings  To view the Internet connection settingsDisplay Internet Port Statistics  To display Internet port statisticsView the Internet Connection Status  To check the Internet connection status To change the router Dhcp connection settings Dhcp ConnectionView Wireless Settings  To change the router PPPoE connection settings To change the router Pptp connection settings  To view the wireless settingsView Guest Network Settings  To view the guest network settingsReboot the Router Manage the Configuration File To reboot the router Do not interrupt the reboot processBack Up Settings Restore Configuration Settings To back up the router’s configuration settings Select Advanced Administration Backup SettingsErase Configuration Settings Troubleshooting Forgotten Passwords Admin PasswordWiFi Passwords WiFi Connections  To use a wired connection to view WiFi settingsApply Power to the Router and Check the LEDs  To apply power to the router and check the LEDsChanges Not Saved Troubleshoot with the LEDsPower LED Is Off or Blinking Power LED Stays AmberAll LEDs Remain Lit Internet LEDs Is OffWiFi LED Is Off Cannot Log In to the RouterRouter Cannot Access the Internet  To check the WAN IP addressTroubleshoot Internet Browsing Troubleshoot a PPPoE Internet Connection To troubleshoot a PPPoE Internet connection Troubleshoot Your Network Using the Ping Utility Test the LAN Path to Your Router To ping the router from a computer running Windows Test the Path from Your Computer to a Remote Device Request timed outTroubleshoot IP Addresses Supplemental Information Factory Settings Router factory default settingsTechnical Specifications Router specifications
Related manuals
Manual 91 pages 45.66 Kb