NETGEAR WNDR3700V4 user manual Changes Not Saved, Incorrect Date or Time, Wireless Connectivity

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N600 Wireless Dual Band Gigabit Router WNDR3700v4

•You might be running login software that is no longer needed.

If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:

•When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Incorrect Date or Time

Select Security > Schedule to display the current date and time. The router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following:

•Date shown is January 1, 2000. The router has not yet reached a network time server. Check that your Internet access is configured correctly. If you have just finished setting up the router, wait at least 5 minutes, and check the date and time again.

•Time is off by one hour. The router does not automatically sense daylight savings time. In the Schedule screen, select the Automatically adjust for daylight savings time check box.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.

•Does the wireless device or computer that you are using find your wireless network?

If not, check the 2.4 GHz and 5 GHz LEDs on the front of the router. They should be lit. If they are not, you can press the Wireless button on the front of the router to turn the routers wireless radios back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•If your wireless device finds the network but you cannot join the network, check to make sure that your wireless device is compatible with the network that you selected (2.4 GHz or 5 GHz).

Troubleshooting

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Contents N600 Wireless Dual Band Gigabit Router WNDR3700v4 October 2013 East Plumeria Drive San Jose, CASupport Contents Netgear genie Advanced Home Advanced Settings Appendix a Supplemental Information Hardware Setup Getting to know your routerUnpack Your Router Hardware FeaturesFront Panel Icon Description Back Panel LabelAttach the Stand Position Your RouterCable Your Router Verify the Cabling N600 Wireless Dual Band Gigabit Router WNDR3700v4 Connecting the router Getting Started with Netgear GenieWireless Devices and Security Settings Router Setup PreparationTypes of Logins and Access Use Standard TCP/IP Properties for DhcpUse Netgear genie after Installation Upgrade the FirmwareDashboard Basic Home Screen Basic Home screen with dashboard, language, and online help To use WPS to join the wireless network Join Your Wireless NetworkWi-Fi Protected Setup WPS Method Manual MethodNetgear genie App and Mobile genie App Netgear genie Basic Settings Your Internet connection and network To view or change the basic Internet setup Internet SetupBasic Home Screen Does Your ISP Require a Login? Answer either yes or no Internet Setup Screen FieldsInternet IP Address Attached Devices  To go to the Attached Devices screen To set up Live Parental Controls Parental ControlsN600 Wireless Dual Band Gigabit Router WNDR3700v4 ReadySHARE Storage Click the Take me to the status screen buttonBasic Wireless Settings  To view or change basic wireless settingsWireless Network 2.4 GHz b/g/n and 5 GHz Wireless Settings Screen FieldsRegion Selection Security Options Settings Change WPA Security Option and Password To change the WPA settings  To set up a guest network Select Basic Guest Network Guest NetworksGuest Network Wireless Security Options WPA EncryptionSpecify custom settings Netgear genie Advanced Home To use the Setup Wizard Setup WizardNetgear genie Advanced Home Screen  To use the WPS Wizard Select Advanced WPS Wizard WPS WizardSelect either Push Button or PIN Number Setup Menu WAN Setup Default DMZ Server  To set up a default DMZ serverChange the MTU Size Common MTU sizes To change the MTU size Select Advanced Setup WAN Setup LAN Setup To change the LAN settings LAN TCP/IP Setup LAN Setup Screen SettingsUse Router as a Dhcp Server Address Reservation Use the Router as a Dhcp ServerAddress Reservation  To configure QoS Quality of Service QoS SetupEnable WMM QoS for Wireless Multimedia Applications  To reserve an IP addressQoS for Applications and Online Gaming Set Up QoS for Internet Access To create a QoS policy for applications and online games QoS for a Router LAN Port Select the Turn Internet Access QoS On check boxClick the Add Priority Rule button Edit or Delete an Existing QoS Policy  To edit or delete a QoS policy Select Advanced QoS SetupQoS for a MAC Address Click Add Priority RuleAccessing and configuring a USB storage StorageFile-Sharing Scenarios ReadySHARE Access To access the USB device from Windows Share PhotosShare Large Files over the Internet Store Files in a Central Location for Printing To share files with your friends and family  To go to Storage Basic Settings Select Basic ReadySHARE Storage Basic Settings To access your USB device Add or Edit a Network Folder Select Basic ReadySHARE, and click EditStorage Advanced Settings  To go to USB Storage Advanced SettingsMedia Server Safely Remove a USB DriveAvailable Network Folders Specify Approved USB Devices Select the Allow only approved devices check boxConnect to the USB Drive from a Remote Computer Access the Router USB Drive Remotely Using FTP To connect to the router’s USB drive using a web browser Ftp//10.1.65.4Keep unwanted content out of your network Security To delete a keyword or domain Keyword Blocking of Http TrafficSelect Advanced Security Block Sites  To specify a trusted computerBlock Services Port Filtering  To block services Select Advanced Security Block ServicesN600 Wireless Dual Band Gigabit Router WNDR3700v4 Schedule Blocking  To schedule blockingSecurity Event Email Notifications Administration Manage your network To check for new firmware and update your router Hardware Version. The router model View Router StatusRouter Information LAN PortInternet Port Show Statistics ButtonConnection Status Button View connection status informationWireless Settings 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web Access Restore Configuration Settings Manage the Configuration FileBack Up Settings EraseSet Password Password RecoveryAdvanced Settings Customize your networkAdvanced Wireless Settings Restrict Wireless Access by MAC Address  To restrict access based on MAC addressesWireless AP Select the Turn Access Control On check boxWireless Repeating Function WDS Select the Enable Access Point Mode check boxWireless repeating scenario  To view or change the Wireless Repeating Function settings Following settings are availableSet Up the Base Station  To set up the base stationSet Up a Repeater Unit  To configure the router as a repeater unitRemote Computer Access Basics Port Forwarding and Port TriggeringPort Triggering to Open Incoming Ports Destination port numberPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers  To set up port forwardingEdit or Delete a Port Forwarding Entry Add a Custom Service To edit or delete a port forwarding entry Application Example Making a Local Web Server Public Set Up Port TriggeringClick Edit Service or Delete Service  To make a local web server publicN600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the Use a Dynamic DNS Service check box  To set up Dynamic DNSDynamic DNS Static Routes  To set up a static route Remote Management Universal Plug and Play USB Settings To turn on Universal Plug and Play  To set up an IPv6 Internet connection type IPv6Auto Detect Fields IPv6 LAN SetupIPv6 Filtering Auto Config 6to4 Tunnel Pass ThroughIPb6 Fixed LAN Setup IPv6 Fixed WAN SetupFixed Dhcp PPPoE Traffic Meter Troubleshooting Quick Tips Troubleshoot with the LEDs Power LED Is Off or BlinkingLEDs Never Turn Off Cannot Log In to the Router Wireless 2.4 GHz and 5 GHz LEDs Are OffInternet LED Is Off Cannot Access the Internet Changes Not Saved Wireless ConnectivityIncorrect Date or Time Wireless Signal Strength Supplemental Information Factory Settings Factory default settingsTechnical Specifications WPA2-PSK AES111 Netgear Dual Band Wireless Notification of ComplianceFCC Caution Avertissement Important Note Radiation Exposure Statement
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