Wireless Router Setup Manual
Check that the Internet connection is working:
1.Internet connection. First verify that your cable or ADSL modem has a successful connection. The cable or ADSL modem status lights indicate if the modem connection is successful or not. Check your modem documentation, or call your Internet Service Provider for help with verifying that the modem has a successful connection.
2.Wireless router Internet light is green or blinking green. If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct.
3.Wireless router Internet light blinking amber. If your Internet light is blinking amber, then your wireless router is attempting to make an Internet connection with the service provider. The light should turn green within several minutes. If it does not, check the Internet connection on the modem.
4.Wireless router Internet light off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or ADSL modem, and that both the modem and wireless router are turned on.
Obtaining an Internet IP Address
If your wireless router is unable to access the Internet, and your Internet light is amber or blinking amber, check the wireless router to see if it is able to get an Internet IP address from your service provider. Unless you have a static IP address, your wireless router automatically requests an IP address from your service provider.
To check the Internet IP address from the browser interface:
1.Log in to the wireless router.
2.Select Router Status under Maintenance on the main menu to check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your wireless router has not obtained an IP address from your service provider.
If your router is unable to obtain an IP address from the your service provider, the problem might be one of the following:
•Your service provider might require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login.
•The service name, user name, and password might be set incorrectly. See “Troubleshooting PPPoE”.
•Your service provider might check for your computer’s host name.
Assign the computer host name of your ISP account to the wireless router in the Basic Settings screen.
24 | Help with Troubleshooting |
v1.0, November 2007