NETGEAR V1.0 manual Troubleshooting Connectivity Using the Ping Utility

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Wireless Router Setup Manual

Restart the computer, and verify that the wireless router address (192.168.1.1) is listed by your computer as the default gateway address.

The factory default wireless router address is 192.168.1.1. However, if the router detects a conflict with the address it gets from your modem, it automatically picks a different address for itself. In this case, you can log in to the router using www.routerlogin.net to verify its LAN IP address. Select LAN IP Setup under Advanced on the main menu. Take note of the LAN TCP/IP setup IP address, which should match the default gateway IP address on your computer.

Troubleshooting Connectivity Using the Ping Utility

Most computers and routers have a diagnostic utility called ping that sends an request to a target device. The device then replies. The ping utility makes it easy to troubleshoot a network..

This section includes advanced troubleshooting techniques.

Testing the Path from a PC to Your Router

You can ping the wireless router to verify that the LAN path from your computer to your router is set up correctly.

1.From the Windows toolbar, click Start and select Run.

2.In the field provided, type Ping followed by the address of the router, as in this example:

ping www.routerlogin.net or

ping 192.168.1.1

3.Click OK.

You should see a message like this one:

Pinging 192.168.1.1 with 32 bytes of data

If the path is working, you see this message:

Reply from 192.168.1.1: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

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Help with Troubleshooting

v1.0, November 2007

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Contents Wireless Router Setup Manual Trademarks Contents Contents Getting to Know Your Wireless Router Unpacking Your New Wireless RouterWireless Router Setup Manual Router Front Panel Status Light DescriptionsLAN Router Back Panel Top Panel Wireless Router Setup Manual What You Need Before You Begin Bottom LabelTwo Setup Methods Smart Wizard Setup or Manual Setup Smart Wizard SetupUpdating Your Router Firmware Manual Setup Connecting Your Wireless RouterInternet Wireless Router Setup Manual Http//192.168.1.1 Wireless Router Setup Manual Product Registration, Support, and Documentation To access the router using its login name and password To update your router firmware Setting Up and Testing Basic Wireless Connectivity To set up and test basic wireless connectivity Implementing Appropriate Wireless Security Basic Troubleshooting Common Things That Can Go WrongBasic Functions Are Not Working Am Unable to Log In to the Wireless Router Internet Service Connection Is Not WorkingObtaining an Internet IP Address Troubleshooting PPPoE Troubleshooting Connectivity Using the Ping Utility Testing the Path from a PC to Your RouterTesting the Path from a PC to the Internet Wireless Router Setup Manual Default Configuration Default Configuration SettingsNetwork Protocol and Standards Compatibility Feature Default Setting Physical Specifications Restoring the Default Password and Configuration Settings Feature Default SettingRelated Documents Wireless Router Setup Manual Registration and Certifications